SFL WorldwideReviews of sflworldwide.com

Lost part of my shipment and damaged the other; Compensation offered. I am updating this review after discussion with the Company. Brief history: I had arranged for one suitcase and a cardboard box to be shipped from the US to India. The suitcase was lost in transit and though information was provided to the Company, they have accepted the wrong suitcase and sent it across to me. Am precluded from filing a claim with the transit shipper. Cardboard box was received in damaged condition with items missing. After long discussion, the Company has offered to provide me with compensation as they claim they are unable to do anything else. Have accepted the same and am updating the review to reflect the true facts.

Never Deal with them, Not responsive , False Promises , Rude Staff and the worst is your package will never be delivered .They will steal the products and will say its lost.Zero Professionalism, Quality, Responsiveness, If I could give negative stars I would do -10 .This is a very unprofessional company, You will get zero response and the worst is their customer service and after sales service.Your package will be lost and they won't be able to trace it for 6 months.I did this mistake by shipping my package with this company please who is reading this don't use this company for any shipping needs.

I am the first time customer and I wanted to ship a parcel from India to USA. Thats why I contacted the customer care and I am really saddened by their customer care service. The customer care person was really rude and very arrogant. I am the first time customer. I wanted to know the process to send a shipment from india to usa. And I asked a simple question.- " What will happen if my package is lost in transit?". " What will happen if I receive tampered package at the reciever end ?". And he replied very rudely. - "I don't know what will happen, it is the claims department job, I am just a customer care enquiry person ". Also after that he started shouting on me and talked rudely and finally I had to disconnect the call. He said :- " I cannot say anything " Do they honestly think after recieving such a reply , fresh customers would gain the trust in SFL worldwide. How could they assure the customer of their package. This was the first time I tried to contacted them and the first talk went in heated argument. It seems like SFL worldwide do NOT want new customers to join. And this way the company would go on losing new customers just because of their customer care person. It is very bad , that a customer like me wants to make the first purchase of the service and the company rejects that customer rudely. Now they leave me no other option just to look for some other courier service. Please stay away from this courier service. SFL worldwide

Very Bad experience with sflworldwide, its been 7 months we send boxes from Florida to India and we have not received them yet. Customer service is non-existent. As per the updates on the website, its been 2 months since the boxes got a customs clearance at Chennai port and they have not initiated the local shipping. The local representative do not answer the calls and we called a Gujarat number and the lady has no clear answers. Do not use this company's shipping services. Update: Received boxes on Jan 2, 2020. But one of them was not ours. Company could not trace the missing box and we were told that the box was lost. A claim is filed and hopefully will be processed.

Pathetic so far, it’s been almost 5 months and didn’t receive my goods, nor given my ground tracking details after custom cleared. Beware of sending goods from this company, in India given contact person Prashant Nair doesn’t pick phone and other channels depend upon someone else to provide any update. I was told on 5th Dec goods moved out of port after custom process and after multiple follow calls and mail received mail that tracking number will be updated on 17th Dec, You can imagine customer support and response.. FYI- I handed over the goods on 22nd July 2019

I haven’t liked the service. They dont deliver in time it takes more than 200 days to receive the shipment.

Had terrible experince with this company, they are so unprofessional and did not repack my stuff before the actual shipment because of it my 75 inch TV go damaged and was inoperable after delivery. I have lost so much due to this and had to pay heavy customs for a broken TV. The person in India doesn't even know how to handle insurance claims and don't answer calls. Please avoid using this company.

It's not worth to try. They have poor communication or stop respond when you need and they may have deals with shipping lineer to eat your money. You may end up with high paying for clearance. Until shipping, they tell everything is possible. After that you are someone to them. NEVER TRY here please