Jana S.
No refund for the cancelled order
I ordered an item and later the order was cancelled by the Eshop. I still haven´t received the refund although more then one month has passed and I urgued them couple of times. Highly unrecommended.

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Sexynightsdeals (sexynightsdeals.com) has 29 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 9 reviews with 1 star · Clear filters
Jana S.
I ordered an item and later the order was cancelled by the Eshop. I still haven´t received the refund although more then one month has passed and I urgued them couple of times. Highly unrecommended.
Frankie S.
False advertising! The picture of the item was exactly what I wanted. No description was given; this should have been my clue. What arrived was a tenth of the amount. Customer service simple responded with "no refund due to what we sell". I get that, but I didn't make the mistake. Went to leave a review of the product for future buys to know what size/amount they would be getting if purchased and surprisingly it's been removed from the website.
Response from SexynightsdealsOct 25, 2022
Hello! I am so sorry you had this experience, it is always our goal to satisfy our customers. Unfortunately, the company stopped making multiple sizes. Please use the code "indulge" for 20% off your next purchase.
Ty
Was sold the incorrect product, ignored by customer service, and never got my money back. The item I initially bought was supposed to be one that people really vouched for, so when I received a completely different product I was wildly disappointed. I had to end up giving away the item since I was completely ignored by customer service. Save your money and time y’all, find another shop that you know you can trust!
Response from SexynightsdealsMay 3, 2022
Hello! We have been sending out equal vlaue replacements due to product shortages. If you are unhappy with yours, we will take back any unopened or unused product. Thank you!
Stephen C.
I usually have good service with you guys, but after my most recent order, I have had the worst experience ever. I have not been able to get in contact with support, even out of the 7 times I have attempted to request to speak with customer support. I have no idea where my order is, and I paid for the 2-3 day shipping and as far as I am aware, it hasn't even shipped yet. I have not received any emails back yet, and am I very frustrated with this service I have received.
Response from SexynightsdealsMay 3, 2022
Hello! I am so sorry you had this experience, we were greatly understaffed during the holidays due to the pandemic. Please use the code "xyz" to receive a discount on your next order for this inconvenience. If you have any additional questions, please email [email protected]
Juan S.
I was sold a product that you didn't have in stock and you had to refund the amount.
Iris F.
Sex toy broke very easy and other one was very difficult to charge
Response from SexynightsdealsMay 24, 2020
I'm so sorry you had this experience! Please email [email protected] with your order number so we can fix this issue for you!
Judy P.
Received item in a timely manner however it doesn’t work. I contacted customer service 😢
Response from SexynightsdealsJan 12, 2020
Hello! We apologize that you received a defective product, we have sent you a replacement! Thank you for your understanding and thank you for shopping at Sexy Nights Deals. Have a great day! ( =
TMP
I ordered my package and added the two day shipping and three days later I still hadn’t received my package I messaged them and they said it takes two days for processing and that they sent it out in the mail on the third day and that my package was on its way and two more days went by and I still hadn’t received my package and I messaged them again and they said they didn’t have what I ordered so I received a refund (even though my package was supposedly already shipped out) and I have to wait at least 2 business days to get my refund back
Response from SexynightsdealsJun 30, 2019
Hello! Naughty surprise boxes are in high demand (: Unfortunately if we are out of stock, we have to refund you. We apologize for that inconvenience and you will be receiving your refund! Thank you!