Sexy Mama MaternityReviews of sexymamamaternity.com

I ordered my babyshower dress on August 23, my babyshower date is October 15. I was so excited about ordering from this website .. but now I’m completely torn. 150 dollars out of my pocket. I am a single mom. Doing everything by myself .. if my dress doesn’t come in my time .. I will have to cancel my babyshower and it breaks my heart cause I was looking forward to this so much . This is my first baby .... everytime I reach out to customer service via email they brush me off ... they say they understand I’m anxious ... it’s been 2 whole months ??? I ordered that way so I wouldn’t encounter problems. I don’t want to cancel because I wanted that dress so bad. It’s been 2 months and the dress is still not shipped

Ordered 2 skirts a month ago and still have not received them. Contacted them multiple times and they assured me every time that they were almost done processing the order.. so clearly they were lying or something. Then they upgraded my order to priority 2-3 day shipping.. That was a week ago and my order still isn’t here!! They charge a ridiculous amount of money for their clothing and their customer service and shipping is terrible!! Was gonna buy more from them but definitely not now. I would not recommend them to anyone.

**UPDATE 12/10/20 They are trying to remove my negative review and claim I wasn’t a customer. I have provided invoice and email exchanges with the company as further proof of poor customer service. They tried to bribe me with a coupon to remove this review, also sent in proof of this as well. IF YOU DON’T WANT NEGATIVE REVIEWS, THAN FIX YOUR CUSTOMER SERVICE ISSUES. I’m simply reviewing my experience. I ordered a size 2 and they shipped a size 1. Also didn’t know the quality of the skirts was cheap tshirt material that is see through for $46. So because of their mistake I asked if I can also exchange the color and they said I can only get store credit? When I asked why, they were unable to answer. The skirt is the same style and same price in a different color. For the price I paid, I expected WAY better material.

Ladies, sexy mama offers some quality dresses, though recently I was very truly disappointed that after buying quite a few pieces from them I decided to buy my bridal gown here, it was pretty expensive and it was truly not what the picture looks like, the material was beyond cheap, And I don’t even want to go over the fit, it was like purchasing a thin see through sheet with horrible add ons... truly do not buy any gowns from here specially bridal, as their policy states it is not returnable as it is “supposed” to be made individually per client. Do not waste your money! Not worth it!

Wish I could rate zero stars. I’ve sent out 7 emails and called and left a message. I paid 60 bucks for a dress that wasn’t all the way sewn and no one will get back to me about returning it. I can’t even take maternity pictures at this point. I’m so displeased with the service or should I say lack there of. I’ve been in customer service for 11 years now and honestly can’t believe no one can reply to me. It’s been 3 weeks. I have never in my life written a bad review and I hate to say this is my first.

I order my dress for my friends wedding a month in advance and have yet to receive any confirmation about my order shipping. Online it said orders are processes in 1-4 business days and it has been 8 business days with no response. I have had better customer service with amazon and eBay sellers than this online retailer. Also upon review it said returns have to be made within 20 days of purchase, we’ll it’s been already 12 days and still no shipping confirmation. Will definitely not be ordering from this company again! Be warned before you place your order.

Impossible to get ahold of anyone and everything runs small. If you do a live chat on their website and ask about sizing they say everything is true to size. My pre pregnancy pant size was a 27 at most so I did a size 1 on the overalls. They were very tight in the thighs. I asked to go up to a 2 and received a 3 and those were still tight. It honestly felt like the only thing that change was the length. I also ordered a dress and had similar issues. I am not a large person. I’m 5 1 and currently 27 weeks pregnant at 145 pounds. I feel like the sizes are made for women that are thin even while pregnant. Not very accommodating. They don’t do refunds...only store credit. So now I’m just stuck.

The quality is cheap and incredibly see-through. If you have a tattoo or even a dimple on your butt - you’ll see it through the dress On top of that - customer service isn’t great either. The dress I received did not match the colour on the website - so be cautious of this beforehand. On top of that .. the dress had stains on the back that resembled oil/cream. Someone obviously tried it on before me and likely returned it .. and that’s what I ended up getting. I reached out to customer service the same day and they took a few days to send out a dress that was the correct colour as well as one that wasn’t ruined. I specified that I needed it within 6 days and they did not deliver. The least they could have done was expedite the order. Now I have to dry clean and wear and item I am super unhappy with. Disappointing to say the least. For the money you’re spending - the quality and service is not worth it.