Sexy Mama MaternityReviews of sexymamamaternity.com

If I could give zero stars I would. I placed my order, got a damaged item. I tried to contact them for 3 days and I got no response via DM, email or phone (no one ever answers) and then when I got a response I was told I could get a credit. I said no, I’ve been trying to contact you guys since I got the package and I want a refund. I sent it back, no response, no refund, no credits no nothing. So they essentially stole my money and they keep avoiding me. I have called my credit card company to put a hold on this and to try to dispute it. Worst customer service ever and I honestly wish I never bought from them.

I wish I could do negative stars. Once you reply to an email, bots send an automated email and it seems legitimate until you ask specific questions. No one responds when you have questions via phone call. I assume all the positive reviews are bots too. The BBB has open and unresolved cases with this business/company nor is the business accredited by them. I've added my complaint to BBB, consumer fraud and Idaho state. They did not honor the sale contract under federal law and I've requested a refund.

New wave of positive reviews definitely sketchy. Customer service is unresponsive yet very active on Instagram. Agent disappeared in middle of webchat when I asked about my order from October 15th. Previously I have sent numerous emails, called, left voicemails no response. November 3rd received a email saying my order would ship out by tomorrow at the absolute latest but as of today tracking only shows label was created. If you search them on Facebook a post comes up about a woman having the same experience and multiple commenters all echo the same sentiment. These are despicable people maybe instead of replying to bad reviews on here with their bs they should reply to emails answer the damn phone and send out orders. I've already contacted my bank, they lost a repeat customer

WORST COMPANY EVER I HAVE YET TO RECEIVE MY DRESS I WAS PLANNING ON WEARING TO MY BABY SHOWER I HAVE SENT OUT MULTIPLE EMIALS NOTHING CALLED NOTHING!! ITS SO UPSETTING TO KNOW I EVEN PAID FOR EXPEDITED SHIPPING AND ITS BEEN OVER A MONTH IF NOT MORE COMPANY IS A SCAM!! DONT BUY FROM HERE

I would give them a 0 if I could. Yes, the clothes are cute but the shipping takes too long. The customer service is horrendous they do not want to even follow their return policy. Customer service ruined this company for me they take extremely long time to get back to you and then when they finally do they don’t even answer your questions.

SCAM don’t let them fool you they are just taking your money ! I bought a dress, had to cancel because I wanted another one but there was no way I could cancel the original dress (RED FLAG) email them. No response. Called them . No response. Emailed them again NO RESPONSE. Want to know what they did respond with? TAKING MY MONEY.

WORST CUSTOMER SERVICE EVER…There is literally NO ONE HOME with this company. As others have said, you can call, text, email, fill out the form, write on Instagram message and comment and NO ONE will get back to you. ZERO RESPONSE and ZERO help. Shame on these people for advertising to make you feel “sexy” and good and all you get is crappy merchandise you want to return and can’t possibly do. They Take your money. It’s a SCAM!! No reviews on their website for reason

Horrible experience! Never buy from here! I bought a dress for my baby shower and it didn’t even arrive for almost a month! When I did receive it it was such bad quality. Loose on my shoulders yet tight on the body. And such a cheap stretchy material for over 60$?! Good thing I bought a back up dress on Amazon for half the price! There’s a reason they don’t allow you to write reviews on the site only from Instagram. I emailed explaining I wanted to return the dress and get my money back and they said they don’t allow returns only store credit! Horrible! I don’t want any clothes from you I want my money back! Never buying anything from here again.