Sexy Mama MaternityReviews of sexymamamaternity.com

I wouldn’t order from here. They delivered my dress late even though I paid for expedited shipping, charged me the full amount for the expídete shipping even though they knew it was behind schedule. Then refused to answer any emails phone calls or outreaches I made to attempt to rectify the service. The dress was I’ll fitting as well and I didn’t end up getting to use it period. I recommend going to other providers that actually care to communicate and take ownership of their business practices even if they make mistake.

The dress is nice, but not worth what you pay. I paid for priority shipping which did not get the dress here in the advertised time frame. The processing time also took longer than advertised. The return team was unresponsive. I sent multiple inquiries for a return label to print, which were not addressed. I would not purchase from this company again.

I ordered $300 worth of dresses from this company. The dresses took over two weeks to arrive and by then I had already got a dress for my bridal shower. When my package arrived I didn’t even open the dresses to look at them. I contacted the company to start my return process. After several emails they finally got back to me to tell me that dresses were non refundable and I could only receive merchandise credit. I explained that I was at the end of my pregnancy and didn’t need any more maternity clothes. I also explained that the dresses were in originally packaging. Still I could only get merchandise credit. I mailed back all the dresses USPS and never received my merchandise credit. I emailed and called several times in regards to my credit and I never got a response. Do not order from this website.

I ordered the Strapless Sweetheart Gown with Mini Train. Received my dress about a month after I ordered it - never got shipping/tracking information, even after emailing them asking for these details. I cannot understand how their dresses are priced as they are. The dress I received was ill-fitting, despite providing my measurements. The criss cross design on the bodice is something you have to form yourself. Zero shape/structure to the dress. 100% not worth the money.

Horrible customer service & shipping. It’s been almost a month and I still have not received my dresses. No one will respond to my myltiole emails and instagram dms. I will never order from here again.

Horrible experience. I emailed the company before ordering, and received a quick response that the dress I wanted would be delivered within the time frame requested. After placing that order, paying for both rush processing and shipping, the dress did not arrive on time. I contacted the orders department and company multiple times to try to track the dress, and they did not respond to emails or phone calls for two days. When they did respond, they gave no tracking number and no recourse, gave a bogus reason for the dress not arriving on time, and removed all of my inquiring comments from social media so that they could save face. They continue to not respond to my inquiries on where the dress is.

Horrific customer service (can’t lie I thought it was a scam), would never ever recommend anyone to order from here, clothes are nice but not worth the hassle. Ordered my items, didn’t arrive until a month later which was fine if someone had just answered my emails. No response to emails, calls, messages on the site, voicemails. Waiting for them via email to assist with my return. Their 1 business day turn around time to answer you back is non existent, didn’t hear back until 19 days later. Save yourself the time and money.

I ordered two dresses on January 15th, and wanted to change the shipping address so I emailed them couple times, but no response. 10 days passed, still no response. At that point I had to cancel my order because I knew the dresses were not gonna make it on time for my baby shower nor maternity photo shoot. I emailed them again couple times that I needed to cancel, but again no response. I called them so many times too but no one answered. Next day, I got an automatic email saying that the dresses were shipped. As soon as I got them, I started the return process. I emailed them that I wanted to return the dresses, and surprisingly I got a reply back right away with a return shipping label. I sent back the dresses, but I didn’t get a refund. I emailed them again to let them know that I needed a refund but no response. So basically they stole my money and keep avoiding me. I tried to reach out to them on Instagram and left a comment but they just deleted it.