Seventh AveReviews of seventhavenue.com

I ordered a garden item when i received it it was smaller then expected so called to send back .they sent me a card to send back sent it back then received a bill for.$28 90 to pay for the shipping .i called them well thats our policy .i was mad so didnt pay right away. so now im being harrassed by a mrs lewis .well i sent a check out to get her off my phone.so she still calls so tried to call her at the number she left but it doesnt go to her.anyway again i told them i sent the check.AND don't send me any more catalogs im not interested. i ve got amazon they don't charge to send something Back.and i really like amazon

I made my application and was approved for $400 credit limit, I ordered over $300 in product after making 3 payments a total of $150 they hade my credit limit at $100 and said it was always $100...then how do you finance over $300...I'm done with them and there scamming people

Wow, I can see right through the paid reviews on here by the use of love over and over again. Its furniture, calm down with fake a$$ 5 star reviews. This is a company, not your high school sweetheart. I will not say this is the worst company ever because that would be hyperbolic considering all the evil companies out their. I will say they have horrible costumer service though. My story is a simple one. I ordered a chair and I received an email telling me my order had shipped and would arrive by april 18th. Then I received a second email telling me my product was on the way and would be arriving earlier than expected. The new date was April 14th. Then FedEx (the shipping handler) said they were on their way to deliver. It never arrived, so called 7th Avenue to find out what happened and they told me they don't track the packages cause that's my job. They told me to be patient. 5 days go by and my order has still not arrived so I called back. This time customer service is openly annoyed with me for asking them to do their job and find out what happened to my stuff. The lady almost lost her temper when telling me they had 18 days to deliver and not to call until the 18 days where up. On the 19 day I called back and once again was greeted with contempt by another rep.. this one almost seemed nice until I asked when my order would arrive. Then the tone changed to excuses and how I would need to wait a couple more days before they could take my complaint seriously. April 24th I called and this time they asked if I had contacted the shipper? So asked if she had, since it was their shipping company. She told me it was not her job to call FedEx to ask about my order. She said that was my responsibility. So I do call and find out what I had suspected the whole time. It was nowhere to be found. When I called back to 7th they asked what i wanted to do and i asked for my money back of course. I have worked in shipping and recieving and worked in the customer service industry, but what I experienced was neither. I feel they will not be a company for much longer with this blatant disregard of it's customer base. My opinion is don't bother with this company just because no one seems to want to work there anyway.

I have never owned an account with this unscrupulous company & never will. This company has allowed someone to fraudulently, open an account in my name. I have completed a sworn affidavit via government identity theft website & filed a dispute with the company as well, as all 3 credit bureaus. I have never resided at the address company alleges, that it shipped merchandise to me. Also, I have an excellent payment history with all creditors, that are legitimately mine, but this company has refused to remove this account from my credit profile. Credit department at this company stated that 1 payment of $ 100.00 was paid toward this fraudulent account , that was opened in August 2020 and nothing since. All that is needed to be done is check my signature against the signature of who opened this account. Also , they (Seventh Avenue) have record of method of payment for the one payment they say was made this too, will ascertain , that it was not me. This company has destroyed my credit profile, when it can be easily verified, that this is a fraudulent account that has been opened in my name , yet this company has failed to remove this item from my credit history and instead, reported to credit bureaus, that this fraudulent account is accurate as being mine. This company has assessed me to be delinquent in the amount of 2,973. I pay all my creditors, directly ,from my bank account online and have done so,for years. I have resided at my current address for the past 27 yrs. & pay mortgage at this address. Never have I resided at the address in question. Pissed, & frustrated, E Mehtab

You really should be able to pick NO STARS!!!!!!!! Waited for 4 months for the LOUNGER SOFA BED..... NOTHING NOTHING LIKE THE PICTURE!!!!!!!!! The cushion & the pillows were 1 inch thick!!! You can feel the wood rite when you sit on it! 399$ GARBAGE RETURNING IT, & told them I'm not goin to pay to ship it back. They are paying!!!! I made sure of that!!!!!! Customer Service directed me to another (i guess) higher up customer service & both of them could of cared less!!!!! Back round Christmas, i talked to 2 men in customer service & they were a JOKE ALSO!!!!!!!!

This company is the most unscrupulous company I have ever dealt with. I was charged for product I ordered 2 months ago today. I was told that they don't charge until they ship the product yet they charge the shipping costs before items are shipped. I was given 3 different delivery times ranging from 3 - 12 days. If the product is not received I can begin the claim process in a month. Do not give this company any business.

This company is horrible. I ordered cabinets a few months ago. At the time I called in to ask about credit limit. They told me to order them and if it goes through I was approved for enough. Order went through now two months later they reported half that credit limit to credit bureaus and because that put me over the limit it dropped my score almost 30 points after I've made two payments on time. When I called I asked why the sale wasn't declined if I wasn't approved for enough of a credit limit and the representative laughed. I'll pay it off and cancel. Do not order from this company. I'll be reporting them further.

I have been with Seventh Avenue for about 6 months now and I pay way over the amount of my payment that is due.I am always on time and they even gave me a 1500 dollar credit increase just a week ago.Soon as I tried to use it they suspended my account for 30 days.One representative said it was because I was ordering from the affiliated companies and another representative said it was because of security reasons.Then two others said something totally different.I have no idea what that has to do with me ordering anything from their catalog when I pay on all my accounts on time.When I do order my items are less than $250 and the other companies did not have a problem with me ordering anything from them.Seventh Avenues customer service workers were so rude and nasty.They left me on hold never came back.They ignored me when I was talking and they all gave me different reasons to why my account was suspended.I am paying this account off and closing this account.This is the worst company and customer service I have ever seen!