Seventh AveReviews of seventhavenue.com

My mother opened an account prompted by a credit offer catalogue! Stuff is over priced but you know old folk…can’t tell them anything! She received three or four items, no problem! She decided to use the 800.00 credit balance she had for her little Christmas shopping! It’s harder for her to get out these days! She ordered 1 item for her sister, 1 for me, and four for her granddaughter in California…who is newly moved to an apartment…about 7-8 weeks new. I walk in to find my MOTHER CRYING ON THE PHONE! Turns out, she had spent 3 days trying to get someone who spoke sufficient ENGLISH to figure out WHY her Xmas gifts to her granddaughter wasn’t being shipped when she had plenty enough credit. For Two Hours…they fed her bs! Said her account was sent to collections, though never a late payment! Then they said fraud was reported to credit bureau, though NEVER HAPPENED! Everyone kept saying they had to get a supervisor then she’d get thrown right back into the queue! She had to start all over again and explain! That happened 3 times! She finally gets a very rude SUPERVISOR that says, “The address in Los Angeles, is flagged as a ‘fraudulent address’, (not the name) address and NOT ONLY WILL THEY NOT SHIP TO THAT ADDRESS, THEY ARE CLOSING HER ACCOUNT! What the hell? Why would they close HER ACCOUNT because of some activity that she knows nothing about, does not involve her OR her granddaughter who has not even been there beyond two months…AND TO CLOSE HER ACCOUNT AND TELL HER THERE IS NO RECOURSE!! So now she thinks they are accusing HER of fraud…and her grandchild, a sweetheart of a young lady who simply rented an apartment 6 blocks from Beverly Hills! How can my mom be held accountable and penalized for something by somebody we don’t even know❓❓❓ That is a terrible way to treat a customer and an elderly person! And the rudeness with which this supervisor spoke to her…because by that point I had her out the call on speaker phone so I could determine what had her crying like this! Seventh Avenue is awful to deal with and YET AGAIN ANOTHER COMPANY THAT WANTS OUT MONEY BUT CANT HIRE WORKERS THAT SPEAK AND COMPREHEND ENGLISH WORTH A DARN! DONT do business with this overpricing company! Save yourself!

I ordered from 7th avenue, a pot and pan set and kitchen towels. Some of the handles had fallen off and the rest are getting ready to fall off. The towels were nice. My items cost $200. My credit limit is $750. These people do not understand financial hardship. I was late making a payment and they reported to the credit union that I had missed a payment not once but twice. Missed payment stays on your record anywhere from 7 to 10 years and have to pay a credit counselor to get it removed. Not only was I experiencing financial hardship but I also got my credit dropped because of 7th Avenue. These people are horrible, stay away and throw their magazines in the trash where they belong. I will never order another item from this place. I just recently got a second job and once I start getting on my feet again I will definitely not be ordering from here. I'll be taking my money somewhere else!!

Not a good company to deal with....no live agents to speak with, and a real lack of transparency in their business dealings. They WILL NOT Close A Customer ACCOUNT EVEN WHEN THE CUSTOMER ASKS (BEGS) THEM To Do So!!!(Many FTC violations)

If I could give a 0 rating, I would. Ordered 2 items 7/23. Still no updates, items haven't shipped and can't talk to anyone in person. Even fb messaged them. I told them this entire process is ridiculous and I will refuse delivery. Do NOT order from this company.

I never heard of them period I get a bill saying I owe them 600 dollars I said bs I never heard of u all so I know I don't owe them nothing and I know damn well I don't have 600 dollars worth of merchandise I told her to send me a itemized bill so I can see what they say I have of theirs that I don't have

They gave me credit so i ordered a little makeup kit for my daughter. It was junk!!! Charged me $70 for this piece of junk that was maybe a $15 dollar toy tops!!! I paid it off quickly and closed the account!!! There shipping cost is absurd and false. They pocket at least 80% of shipping charges I bet !! This company is a retail rip off and a low income predator who preys on people with bad credit.

This is a shoddy company. I ordered several items from them as Christmas gifts. One item arrived broken. It was a ceramic item and these geniuses shipped it in a plastic bag...no box...no padding. Also I ordered an item that I paid extra to have a name printed on it. It arrived with no name. Then they charged me for two of that item when I only ordered and received one. I sent a check to pay and now they say they never received a check. Now they are sending harassing mail demanding to be paid....when I already paid!!!

If possible I would give them a 0 star review. I received an unsolicited catalog in the mail saying that I have $400 credit. When I went to make a purchase with the credit (under $400) they denied me. Then sent a letter saying that I had to pay full price immediately. The letter also stated that the reason was that when they ran my credit, I had a freeze on it, which is an outright lie because I checked and there is no lock and no freeze. I have 0 respect and prefer to never do business with a company that misleads their customers.