Seventh AveReviews of seventhavenue.com

If I could say minus a star I would this company is absolutely horrible don't ever buy anything from them and customer service the guy just hung up on me after I told him to please put the account back to a 0 balance because of returning a pot set that was of poor quality and he just hung up on me so now I'm telling everyone please save your money and don't get anything from these people, shipping cost are over priced and so r their products and they r cheaply made

Customer service is crap! Ordered a protection plan on my item, never received a copy of that plan, 1st agent said it would be mailed if I didn't get it by email, next said they don't offer a copy of the plan. Supervisor was extremely rude and unhelpful

High prices for generally low-quality products and they consider an order to be a invitation to bombard you with unwanted catalogs forever. Run away.

I ordered a $100 plus quilt. It arrived okay but it was less than half an inch thick. I wouldn't pay more than $20 for this throw blanket. It is not a quilt. Of course they make it look nice and thick in the photograph. I will do no more business with them.

Seventh avenue has very expensive prices for crap. Then, add the shipping costs to that crap and it's outrageous. I signed up for Seventh avenue plus to try to lower my shipping costs and it was supposed to be free for 30 days. I canceled it before the 30 days was up they charged me for it anyway and refuse to refund the money to me. They lost a customer, a good customer, over $18. I hope they're happy and I sure hope they stop sending me 14 catalogs a month

Absolutely ridiculous company. They are constantly sending catalogs not just seventh avenue but their sister companies as well. So I finally decided I would order some Xmas gifts from them.. placed order online and everything seemed to be going smoothly. I had even called and one 🕜 f their employees flat out lied to me and told me everything was good to go. My items would be shipping out to me the following week. I hadn't seen or heard anything so we called today, 4 days before Xmas only to find out they denied my credit numbers order! So now I have a lot going f gifts I need to try to get them but I am in the middle of moving n don't really have time for this . Needless to say never again receive an order from me or anyone else that I can tell. Really deserve a negative pppl

Very deceptive! I haven't ordered from them in a while (possibly 6 months to a year) but I kept seeing a $16.95 charge on my bank statement and in an email. Thinking maybe I had not fully paid them off I just sort of brushed it to the side. November 2025 I saw the same charge so I called knowing I had a 0 balance. Well come to find out I had been "opted into" a membership. Wtf moment. Who does that. I never agreed to a $16.95 Seventh Avenue membership. I called December 8th to be "opted out." I was told it had been taken care of. December 17th I get an email and a pending charge for $16.95. I called again only to be told to take care of this I would need to call customer service at a different 800 number. I asked why wasn't I told that the last time I called and she said "I don't know." I told her I was told that everything had been taken care of and I was opted out of the membership and would not be charged again. December 17th I proceed to call the second 800 number to be informed "that no charge has been made" with my response being "oh yes there has because I have a pending charge in my bank account and an email stating I was charged. Her solution to the whole ordeal was to tell me I would be reimbursed for the November charge and argue about the fact that "I must have agreed to the membership" or I wouldn't be in it. Deductive reasoning: if I haven't ordered or called them recently why am I just now seeing the $16.95!?!?charge. Somehow someone "opted" me in to something I never agreed to. In conclusion, be aware of what you say and agree to with these people and make sure you ask if you are talking to actual customer service or just someone who is working from home and trying to make a sale for commission. I will not be ordering from them or their affiliates, of which there are several, ever again.

Purchased two Envion Air purifiers. These have replaceable filters which one is supposed to change every 6+ months. Called the company to order two filters and received a phone message that I needed to contact 7th Avenue for help on getting parts. Called and told that they didn't stock them couldn't help me. So now I have 2 air purifiers which cost over $200 and have become possible boat anchors. I have bought from 7th Avenue for over 8 years and was planning on buying some gifts this coming Christmas for my BoD members. Not on your life will I buy anything from 7th Avenue again!