Seventh AveReviews of seventhavenue.com

Place online order my grandson for to arrive on the 24th of Dec just in time for Christmas. When the order didn’t arrive I called to check on it and was informed the made order was cancelled due to been out of stock. I was never informed that my order was been cancelled. This some of the worst customer service I’ve ever experienced.

I attempted to place an online order and was informed that the online system was down and the order couldn’t be placed. Okay, that’s fine because I decided I didn’t really want the product at that time anyway. 12 hours later the order was placed by them without my approval and $200 was removed from my account without my approval or knowledge. When I realized what had happened I immediately cancelled the order and requested that the money be put back on my debit card. 2 weeks later I still don’t have my money back and they are making excuses. Do not use this company. I will be filling a report with the better business bureau for faulty business practices and keeping my money without my permission. Not a good company to do business with.

Placed a order not shipped called they sent transfer me to a credit department when I used a major credit card just not theirs and after 30 minutes was assured all is well didn't ship the item called again and they wanted me to go through that again I was like forget it canceled my order I will shop elsewhere and for a 40.00 dishset they wanted 23.00 to ship it thank God for Amazon free shipping and even walmart and target is better..

Been with this company for about 3 years and never had a problem. This year I made an order and was over $10.00. They sent 4 of my items, which I ended sending back 3. I even had to pay to send them back because the post office said they wouldn’t use their postage sticker. So long story short, I canceled the order, made another for 1 item, checked on line, it was put on hold because of a fraud report on my credit report. The person I talked to said she would remove it off and reorder. Checked today on line, “no longer available” ???? Called and only heard “SORRY”. Will not use this company again!!!!!

Worst company ever I've had a credit account with them for over a year with a $700 credit limit and I placed an order and they sent me a letter and said I would have to pay for half of it and they ran my credit again when I only have an account with them I am filing a complaint with the Better Business Bureau and having their entry removed from my credit do not buy from this company they are a scam

Error occurred during transaction and it double order would not let me cancel online. Could not get ahold of a representative conveniently. In morning I was told it was processing and I would have to return it when it gets delivered. What kind of customer service is this. I have never had a company scam me like this and the shipping. Won't ever happen again. Don't shop here.

They send catalog with all these items but when it comes to delivery and shipping they make you pay so much money. So they say its based on how much you spend but it’s ridiculous cause then they hit you with the taxes. No codes available online. A order of $100 can come out to almost $200. Ex: I almost purchased $248 on 2 items they wanted $350 very unfair its Christmas! If they worked something out i will gladly recommend others to become part of Seventh Ave as it is convenient if you don’t have cash handy but please don’t take advantage.

I really do not have a review, I'm just happy I looked @ all of these reviews! I was scared away now! Such terrible reviews! Even though I thought good, I can breathe and buy g-babies Christmas but not now! I'd rather use my credit card, at least I know who I'm dealing with,and what I'm up against! WHEW!