Mitchell M.
TERRIBLE!!!!
TERRIBLE!!!!

SevenRooms is a guest experience and retention platform that helps hospitality operators unlock the full revenue potential of their data. From neighborhood restaurants and bars to international, multi-concept hospitality groups, the end-to-end platform enables operators to build direct guest relationships, deliver exceptional experiences, and, ultimately, bring guests back. The full suite of products includes: reservation, waitlist and table management, online ordering, review aggregation and marketing automation. Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Harrods, Hilton Hotels, The Langham London, MGM Resorts International, Mandarin Oriental Hotel Group, Bloomin’ Brands, The Cosmopolitan of Las Vegas, Jumeirah Group, Wolfgang Puck, Michael Mina, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, D&D London, The Wolseley Hospitality Group, JKS Restaurants, Live Nation and Topgolf. www.sevenrooms.com
SevenRooms (sevenrooms.com) has 84 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Showing 62 reviews with 1 star · Clear filters
Mitchell M.
TERRIBLE!!!!
Billy O.
Terrible system avoid defo. Much better systems out there
david W.
Poor. Always very slow. Does not save data. Always requires card details even for run of the mill places. Good restaurants or any restaurant which cares about its customers' experiences should avoid.
Roxanne
THIS IS HORRIBLE. WTF.
Steelman
I never have issues when booking with other services such as Open Table but seven rooms is beyond impotent. Everything posted by other reviewers is spot on. I canceled my reservation at Catch specifically because they use this piece of crap reservations disservice. I will no longer book reservations at restaurants who use this company!
Sumita
Truly terrible booking system! Tried to book table for 4 on Mr Fogg for cocktails. Tried to select the right time but their stupid, intrusive cookie settings kept popping up and blocking selection. When I finally got to entering my credit card details, I couldn't book because again the stupid cookie settings popped up together with details of how to book for larger groups, so couldn't click on 'book' which I assume was the next step, but couldn't see because it was blocked by all the other sh**t. No scrolling option so in the end didn't book. Mr Fogg have lost out on a booking for 4!
Rob
System doesn't work on safari - you are a booking platform - your ONLY function is to work for anyone trying to book!! I now actively AVOID restaurants who use seven rooms!
Garth H.
What an absolute peice of techie garbage! I was charged for a restaurant unknown in the same city m, when i had booked at another location. Rookie stuff by a supposedly global platform. Not acceptable and after a nice evening to get billed snd then leave some nasty messages at the local office of SevenRooms, it left a bad taste in my mouth! To the credit of the other restaurant, they handled themselves well. Calling is easy enough. I will never use this system again! Absolute garbage!!!