sevenrocklife.comReviews of sevenrocklife.com

SRL sent my order to an incorrect address. I emailed the company after 2wks of not receiving after my order was supposedly delivered "in/at" mailbox. I didn't get answer, tried again 4 days later with no success. I finally decided to go thru IG, as that was the way I ordered. I got thru to them, but they refused to take responsibility for the error. This was not the first time I ordered from them. My address and email was in their system. Yet my name somehow got linked to someone else's address on this order. SRL feels no responsibility for this mishap, nor feels the need to satisfy a customer. Very poor on their part!!

Took forever for a shipping update - disnt recieve notice until "they are delivered". Quality of hoodies is not up to par. Pill horribly and release lint like crazy. Attempted to return them but can't get any information from customer service. Ridiculous. Don't bother ordering!!

TERRIBLE BUSINESS PRACTICES!! Not surprised w/the rating of this company. I purchased 2 hoodies at $39.99. When I did that I received an 3- minute offer to add one pair of joggers & a $25 credit would be added to the order. That didn’t happen. Also, once you go over the $75 shipping threshold, the $10 shipping fee should have been credited as well. ALSO, why would I purchase 1 jogger @ $39.99 when the site is offering BOGO. I reached out via email THREE times to completely cancel my order & just received an email indicating that my order is on the way. TERRIBLE BUSINESS PRACTICES!!

First and foremost no transparency in the return policy. Also the size does not even remotely fit to size. So now stuck with two sweat shirts I can’t wear!!!!!

Bought two hoodies for the $39 special. They came quickly, right color, right size. They fit great, and yes, they were super soft! I loved them… until I washed them! They are SO PILLY!!! And every time I leave a review on their Facebook ad or video they delete it!!! I almost bought 4 more in the rest of the colors… so glad I didn’t.

I have sent many messages and I’m not getting anywhere. I was sent the wrong size. I’d like to get a larger size.

I'm still waiting from November 30, 2023 for my sweatshirt. I purchased 2 but only received one. I've sent emails and NO response. Not happy with this company at all. I will never order again.

Funny on Facebook, they delete true reviews. Only publish good reviews Deleted mine. Suppose to get 2 pair of joggers for $39. I only got 1 pair. They blamed it on me at checkout. Would NOT make it good. Even after several e-mails! So disappointed with this company!