Seven Auto Rental CarReviews of sevengrouptravel.com

Was very disappointed. Price looked so good, but they tacked on extra "insurance coverage" even though we have good coverage. Ended up having to pay another $500. The location is a sketchy trailer with a lot of dirt (not great with suitcases and kids) and the desk is often not staffed, so we were almost late for our flight. This was not a good experience and a rip off

I have had the most horrible experience! They charged me an extra $300 for the rental and another $200 deposit on top of the rental charge. The worst part was when the rotors began to grind on the rental! We were so scared. Plus we had to cut our activities short to get the car back to them. All they cared about was gas and if we didn't pay, they threatened my deposit. They then gave me another car of lower quality (no navigation screen). Then when I asked for a receipt, they told me to wait 2 weeks. Now they won't answer my calls or texts! Do Not Rent Here! I have never been treated so badly. I tried being nice but it didn't help. They just don't care!

Would rate 0 stars if it was an option. I reserved a car to pick up in Orlando and drop off in Tampa. Arrived to get the car and was told I can't drop in Tampa. When i asked why the reservation worked he just said Tampa is closed and they are cancelling my reservation. I was charged a deposit when I booked (have the credit card statement) and he told me "no you weren't." Still trying to get that deposit back. This was on the phone as well because he was not even there when I arrived. My first warning sign should have been the dirty, hole-in-the-wall trailer this place uses as a "rental office". Terrible company, terrible service. Don't use this rental company. Pay more for the reputable ones. I've learned my lesson the hard way.

HORRIBLE, NIGHTMARE, Stay away, they cancel my reservation for no show at 9h but it's totally false because my reservation was for 10h. They refused to help me even I had a email and text that confirm my reservation at 10h and they continued to lie.

Total garbage company STAY AWAY. horrible liars they have an agenda with low prices in the beginning then charge fees and keep deposits for weeks working on over a month. Let me help you save from headaches and money kept from you. In my opinion it’s stolen Foreign company with crooked business ways.

Ne louez surtout pas de voiture avec cette agence. C'est des arnaqueurs. Ils vous obligent à prendre une assurance supplémentaire d'environ 300 $ sinon pas de voiture. et dans ce cas vous perdez le montant payé pour la location. Ils ont mis plus d'un mois (36 jours) pour nous rembourser le dépôt de garantie de 500 $US. Compagnie à bannir.

We rented a car with OtoQ or Seven auto rental company in June and was charged for a daily toll cost and a $300. deposit. We did not know about these charges until we got to the counter. We were told the $300. deposit fee would be returned within a week of our returning the car. I've called 4 times about them not returning my deposit and was told they would return it right away and send me an email of confirmation, I've been waiting a month and a half for the returned deposit and email. I will never again use this rental company. That's shady business! Do what you say you're going to do!

They are scam. There is a reason that this company is giving rental for so cheap because they want to give trouble to customer at the time of pickup by upselling their insurance policy and toll package