Tony A.
Poor customer service
Poor customer service. Does not return calls for days later nor have they responded to my email inquiring. Somehow our bank routing number was changed and a bank draft didn't occur on the scheduled date. I had to contact Alleviate who resolved my payment issue. When I did get a callback. I spoke to Alejandro who was abusive and unprofessional being harsh with me and I had to terminate the call due to his unprofessional and lack of understanding regarding my concern. I wish I would have signed up with Nation Debt Management.
Response from Forth, IncFeb 10, 2026
We appreciate you contacting Forth. Our customer service manager reached out to assist you and we are pleased to hear you were satisfied with her follow up. We will review our process to see where we can improve response times. If you require further assistance with your account, you can reach Forth Customer Service at (877) 800-5577 or [email protected] or for questions about your program please contact your Debt Relief Service Provider.