Yvette Z.
I am extremely disappointed with my…
I am extremely disappointed with my experience with SETC Pros. It took **over a year** for me to finally receive the money I was owed. Before leaving for vacation, I had already made a **partial payment** and informed the company that I would make another payment once I returned. When I came back from vacation, I saw that the funds I had been waiting so long for were finally deposited into my bank account. However, SETC Pros then **withdrew the entire amount they claimed was owed instead of honoring the partial payment I had already made and the payment arrangement I had communicated**. I believe I was overcharged, and I have been trying to get the amount I dispute reimbursed. I have sent **several emails and made multiple attempts to contact the company**, but I have been unable to get this issue resolved or even get through to someone who can properly address it. After waiting more than a year for assistance, it is incredibly frustrating to finally receive my funds only to have this happen. I would strongly encourage anyone considering SETC Pros to **carefully review the fees, payment terms, and any authorization for withdrawals before agreeing to their services**. I am still requesting that SETC Pros review my account, provide a complete breakdown of what I was charged, credit the partial payment I previously made, and **refund any amount that was overcharged or improperly withdrawn**.



