Service ProsReviews of servicepros.la

I had a minor fender bender in my brand new 2022 Mercedes Benz A220 just a week after getting it. Since it’s a leased black car, I was very particular about finding the right body shop for the repair. Having owned several black cars before, I knew how tricky it can be to get the bodywork just right, as you can often see where the repair was done. Life got busy, and I had to put off the repair for a while. Then, I came across Service Pros on Facebook and decided to inquire about their services. I'm so glad I did! George from Service Pros was extremely professional and connected me with exactly the body shop I needed—Euro Collision Center in North Hollywood. George also informed me that I qualified to have my deductible waived, which made me skeptical at first, but I decided to go for it. I dropped off my car on 8/10, and was greeted by Art, who was very professional, and I even met Victor, the owner, who was incredibly down-to-earth and kind. The whole team was accommodating, professional, and provided top-notch service. Although my car took a little longer than expected due to the parts coming from Mercedes, I wasn’t too worried because I knew it was in good hands. Throughout the process, George kept in touch, answering any questions I had. When I picked up my car on 9/25, I was blown away! Euro Collision Center made my car look even better than when I first drove it off the dealer lot. They perfectly matched the paint from bumper to bumper, and the repair is completely invisible. I’ve received so many compliments on how flawless it looks! I highly recommend Service Pros and Euro Collision Center for anyone in need of car repairs. Both businesses are honest, professional, and go above and beyond to ensure customer satisfaction. Thank you to George, Art, Serg, and Victor—you’ve made me a very happy customer!

Great customer service, Great care.

I would like to say that Euro Body Shop is the Best they have superb Customer service. Raffi was awesome when talking to him on the phone he gave me all the details and guaranty. And they offered to Pay my $1,000 deductible. And when I arrived to Euro Body Shop I was greeted kindly by Art he sat me down and offered me water and Coffee. And then the Owner Victor came out to greet me. Victor helped me with their rental car service Victor was Awesome👍🤩 in getting the car I needed and he gave me Free 4 days Free with No Charge. it was so easy and so convenient to drop off my Car at the shop and pick up the rental car all in one Stop. If your ever in the need to have your car repaired I Highly recommend them come down to Euro Collision Body shop and talk to the Owner Victor you will be Happy you did. I am one Happy Customer with Superb Customer service!!👍👍👍🤩🤩🤩 Thank you Euro Collision Body Shop! Maria Dolores Castaneda

Euro Collision Center has been a fantastic experience from start to finish! Raffi was incredibly helpful and responsive from the moment I called, providing clear details about their services and patiently accommodating my scheduling needs even when I was running late. Upon arrival, Artak greeted me warmly and efficiently got the ball rolling. He provided me with all the information I needed about the repair process and secured a rental car that perfectly suited my needs while my vehicle is being fixed. Every interaction has been professional and positive. I am very happy with my experience so far and will be sure to update this review with the final results once my car is repaired. Based on the outstanding customer service and clear communication, they've already earned a 6-star rating from me!

This was a great experience. Very professional and the work was awesome.

I was the victim of a vicious hit-and-run. I was also a mere weeks from having to turn in my lease. Worse, I was unemployed through no fault of my own. Three strikes and I was pretty sure I was "out" to use a baseball metaphor. 😕 I stumbled across Service Pros on social media and as luck would have it, they were running a promotion that would help me with my insurance deductible. Every one at Service Pros was kind, conscientious, and professional when it came to handling a terrified woman who had been told by her insurance company that they may be frauds. I can tell you THEY ARE NOT! And they did a fantastic job on my damaged passenger side fender. I could not be more pleased. Raffi and the team are the BEST! I highly recommend Service Pros!

Friendly staff and everyone treated me like a queen. Did a phenomenal job fixing some cosmetic damage on my car. Car looks brand new. I drive a 2023 Tesla Model Y Performance. They went above and beyond helping me with a rental as well.

Customer service is excelent!!