Service eVisaReviews of serviceevisa.com

Response from Service eVisaAug 27, 2026

Bonjour Laurence Deniel, Nous sommes désolés d’apprendre que votre expérience n’a pas répondu à vos attentes. Service eVisa est une plateforme privée d’assistance aux démarches de voyage, indépendante des autorités canadiennes. Nos frais correspondent aux services d’accompagnement proposés et sont distincts des frais officiels liés à l’AVE. Nous sommes également préoccupés par le fait que vous indiquez ne pas avoir reçu votre autorisation. Nous vous invitons à contacter notre équipe à [email protected] afin que nous puissions vérifier l’état de votre demande et vous apporter une réponse adaptée. Cordialement, Le service client – Service eVisa

Response from Service eVisaAug 27, 2026

Hallo Nico Mul, Het spijt ons dat onze service niet aan uw verwachtingen heeft voldaan. Service eVisa is een particuliere ondersteuningsdienst en staat los van de Amerikaanse overheidsinstanties. Onze tarieven hebben betrekking op de begeleiding en verwerking die wij aanbieden en staan los van de officiële kosten voor een ESTA. We begrijpen dat de prijs een belangrijke factor is en waarderen uw feedback. Als u vragen heeft over de kosten van uw aanvraag, kunt u contact met ons opnemen via [email protected]. Met vriendelijke groet, Klantenservice – Service eVisa

Response from Service eVisaAug 25, 2026

Hello Pt, We're sorry to hear that your experience did not meet your expectations. Service eVisa is a private assistance platform, independent from government authorities, and our fees are separate from official government charges. We understand your frustration regarding the processing time and your subsequent refund request. We would like the opportunity to review the timeline of your application and the circumstances surrounding the refund decision. Please contact us at [email protected] so our team can examine your case and provide further clarification. Kind regards, Customer Service – Service eVisa

Response from Service eVisaAug 25, 2026

Hello Brayan Andrade, Thank you for taking the time to explain your experience in detail. We appreciate your acknowledgement of the responsiveness and professionalism of our support team, while also understanding why you remain dissatisfied with the outcome of your refund request. Service eVisa is a private assistance service, independent from UK government authorities, and our fees are separate from the official government charges. We also understand that your concern goes beyond the difference in price. You are specifically questioning what services were performed before your cancellation and how the retained service fee was determined. This is a reasonable point to ask us to clarify, and it deserves a response based on the specific history of your application rather than a generic explanation. We therefore encourage you to continue the conversation with our team at [email protected] so that the processing history and the fees associated with your individual case can be reviewed and explained in detail. We appreciate your feedback regarding transparency and will take it into consideration. Kind regards, Customer Service – Service eVisa

Response from Service eVisaAug 25, 2026

Hello Markus Düttmann, We're sorry that our service did not meet your expectations. To clarify, Service eVisa does not represent the Canadian government and does not claim to do so. We are an independent, private travel authorization assistance service operated by a licensed travel agency based in Dubai. Our role is to assist travelers with their applications, including reviewing information and providing application support. Final decisions remain entirely with the relevant government authorities. We understand that some travelers prefer to apply directly through official government channels, and we respect that choice. If you have any concerns regarding your experience with our service, please contact us at [email protected]. Kind regards, Customer Service – Service eVisa

Response from Service eVisaAug 25, 2026

Hello Deja Casillas, Thank you for sharing your experience! We're delighted to hear that the process was straightforward for your first trip to the US and that everything was completed faster than expected. We wish you a fantastic first trip to the United States! Kind regards, Customer Service – Service eVisa

Response from Service eVisaAug 24, 2026

Bonjour Jacques Peynot, Nous sommes désolés d’apprendre que votre expérience n’a pas répondu à vos attentes. Nous comprenons votre mécontentement concernant les frais engagés et, surtout, le fait que vous indiquez avoir effectué deux demandes mais n’avoir reçu qu’une seule AVE. Nous souhaitons vérifier précisément ce qu’il s’est passé avec la seconde demande. Nous vous invitons à contacter notre équipe à [email protected] avec les informations relatives à votre commande afin que nous puissions examiner les deux dossiers et vous apporter une réponse adaptée. Cordialement, Le service client – Service eVisa

Response from Service eVisaAug 24, 2026

Hello Jean Muhammad, Thank you for your feedback! We're glad everything was completed quickly and without any hassle. We appreciate you taking the time to share your experience. Kind regards, Customer Service – Service eVisa