ServerorbitReviews of serverorbit.com

Ordered SSDs on a Wednesday paid extra for two day delivery as they were critically need ed for Friday... I checked with chat support that they were using UPS/FedEx and NOT USPS. Support confirmed Friday delivery. Confirmation email received, then nothing. Checked with them on Friday (should have done this on Thursday!) regarding tracking number - and they had not even shipped out yet. Promised for overnight delivery on Monday but I got the distinct feeling that they were clueless and did not actually have the SSDs in stock. Cancelled the order ! Ordered from a more reliable vendor for overnight Saturday delivery at significant extra cost - but far better peace of mind.... Will not order anything from them again

Ordered 24 drives on 6/26. On 8/6 after calls and emails, I received 10. They promised I'd have the others by late next week.....

Horrible company! Placed a sizable order from them. Barely received tracking for the items. Continued to call them daily and got the runaround each time. They kept saying things were shipping and I’d receive info by email that day. Never happened. We got part of our order and after months of asking for the rest we told them to cancel it and refund us. The refund took us threatening legal action in order to actually get our money back. Stay far away! Sounds like the company is run out of someone’s basement honestly. They would tell me the warehouse manager was out to lunch at least twice a week and then never call me back.

Worst Company ever. DO NOT use them. I wish I could give negative stars. Waiting days just for a return authorizaiton and return address.

Cancelled my order without explanation. Tried to add Google Review but they have blocked. I’d stay away from this company. Customer service is not a priority

Horrible. Ordered an access point and was going to use their discount for paying ACH or Paypal. Order goes in and sits as open ticket. Called them and they said they would email me a link to pay for order in an hour. Two days go by and two messages sent telling them no link, no response through their message system and today the order is cancelled. This place horrible service. Not even professional when they did answer the phone. Simple: Hello, nothing showing it was a business or such

I purchased an LTO-8 Ultrium 30750 Tape Drive on 05/22/2025 and was told my order would be processed shortly. It’s now been almost a month, and I haven’t even received a tracking number. Their customer service is terrible – slow responses and no real help at all. I should have checked the other reviews before buying. They don’t deliver. Do not buy from these people. Completely unprofessional.

Canceled order 10 days after I placed it and doubled the price of the product. Super shady.