Servcorp USAReviews of servcorp.com

Extremely dissatisfied with the scummy practices that I have observed from the billing/account services. I have experienced repeat instances of underhanded refusal to let me cancel my account and being wrongfully charged after terminating my account. I warn anyone of signing up with ServCorp due to the egregious account management practices they have. This post details my experiences: On March 29 2022, I used the LiveChat support to request a cancellation. They erroneously tried to arrange the account to cancel on May 30th, but I caught their mistake and they acknowledged that the correct 30-days notice termination date would be April 30. Rather than proceed with the account termination that I was clearly requesting, the LiveChat support person only “notified my account manager”. They asked if I wanted my account to be put on pause, to which I said I want to TERMINATE the account. Later that day, Jessica Cordoba from that particular ServCorp center asked to call me. I said: No call necessary, terminate my account. The next day, she again asked to call. I once again replied, in polite but still direct terms: Terminate my account. I did not receive confirmation. On May 2nd, I received an invoice from Jessica Cordoba @ ServCorp for the month of May, and my card was charged automatically. I immediately replied reminding her about the CANCELLATION and requested confirmation of such, as well as reversal of the charge. I did not receive said confirmation. By this point, ServCorp was already demonstrating dishonest and ridiculous business practices. Now, on June 1st, I have been sent a new invoice for June and it appears I will be wrongfully charged once again. I have called Jessica Cordoba and another employee at ServCorp who sent me the June invoice, and have not received an answer by the end of the day.

Don't spent your time with servcorp! they will increase your office fees often! who need long relationship must to be carful. Bangkok manager lie all the time! They don't give back your deposit! u need to know about it!

Bad Experience, lie people about payment! be careful. Bangkok servcorp manager office poor communication!

Is one of the most deceiving companies you will always be overcharged, they will increase your office fees without your knowledge. Never will go back to them they did it to our company 3 times in a 1 year and half.

NOT RECOMMENDED!! I had the worse experience with their downtown Los Angeles office. I was over charged each month. Charged for anything and everything, including each time they greeted my clients. The staff made fun of my clients who were disabled, gay or otherwise. Worse experience of my life and I had the largest suite in that office. And to think I bought gifts from Tiffany & Co. for entire staff. Smh

By closing your office with less than 30 days of notice to your tenants, many of whom were long-term like my office, you lost my vote of confidence to return if you decide to expand again.

I did not have the same hidden charge experience that others reported and I do think the value of the services I received was on-par with what I paid. However, they decided to close our office on 26 June and only gave notice on 5 June at 6pm. (If I would have cancelled, they would have required notice of at least 30 days.) Plus, I was informed from multiple sources they kept the building management in the dark about their intentions. If true, this is not an ethical way to do business which is why I am only giving them a one-star rating. Looking at their website, it looks like they actually may have closed a total of 12 locations in the U.S. Frankly, I personally wouldn't trust them enough to engage in an agreement with them again.

Beware - hidden charges that continue beyond termination. Despite giving full notice of when we would require the office and paying upfront, the charges continued. Any initial discount offered evaporates. The response if you try and challenge their additional pricing strategy? "We will just send the debt collectors round". A shocking, unprofessional and intimidating experience. Think twice before dealing with this passive aggressive organisation.