New.SeriousSips.comReviews of serioussips.com

Love the product. Wish the expiration date wasn’t so close. Bought as a Christmas present to go with strawberries this Spring, but it will already be expired. I know the fresh product has a much longer self life.

Good price and availability of goods. Product arrived as ordered but shipping was very slow. Almost 3 weeks, but did arrive before Christmas so we were happen.

I would have given 5 stars ( live the tea!) but delivery date was missed by a week with no explanation. A simple email would have been great. Sorry if I missed it. My order was not filled until after the delivery date provided on the web site when I ordered.

very good service.

I have placed several orders with SeriousSips this year as they have very competitive prices. I placed my last order in October. The tea bags I received were great as always but the Oregon Chai Tea expired on Aug 9, 2018. I called SeriousSips and the customer service rep was very courteous and apologetic and sent me a new Chai Tea. Excellent & friendly customer service! I initially rated my experience with 2 stars due to the product expiration but increased to 4 when considering the entire shopping experience especially after the prompt & courteous resolution to my ordering issue. I would order from SeriousSips again as they stand behind their products.

I ordered two 3 pound bags of Chai tea mix. When it arrived one bag had a small hole in it. There was a mess in the box. I called Serious Sips and the agent was very helpful and they are sending out a replacement bag. This was my first order with this company but will not be my last.

Super easy purchase. Shipping is a bit high, but I'm glad they have a retail website now. Will definitely be purchasing again.

Good prices, good delivery, no major complaints