Charles
I ordered 12 bottles
I ordered 12 bottles. The 10 plastic bottles arrived intact, but the two glass bottles froze and broke. On March 12, Chris agreed to replace the two broken bottles. Today is March 19, a week later, and the replacement bottles have not arrived. I STAND CORRECTED, THE REPLACEMENT BOTTLES JUST ARRIVED !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Response from New.SeriousSips.comMar 19, 2019
Hi Charles, Thank you so much - both for your understanding of the severe weather damage and your patience with the replacement shipment. We're happy you're connected with your syrups and look forward to working with you again in the future! -kelly, Serious Sips