New.SeriousSips.comReviews of serioussips.com

Response from New.SeriousSips.comMar 17, 2019

Hi Alex, Thank you so much for your review. We appreciate your business with us. We're so glad you were able to take advantage of our free shipping option and received your order within 6 business days. However, we understand this may not be as quick as you'd like, so we wanted to be sure you knew we do offer 2-day and 1-day shipping options - this may work better for you in the future! Thanks again for your order. - kelly, Serious Sips

Response from New.SeriousSips.comMar 17, 2019

Thank you so much for your review Genevieve, We are sorry that your order seems to have taken a longer trip in transit than was typical for your previous orders! I'm so glad your tea arrived safely in 4 business days but I know how tough it is to be without your favorite beverage, even for a few days! We do appreciate your business with us - please give us a call at 856-533-0035 any time you have any questions or issues with shipping. We are here to help! - kelly, Serious Sips

Response from New.SeriousSips.comFeb 25, 2019

Thank you so much for your patience Mark! Big Train, the manufacturer of your chai tea, has delayed production of the item you ordered. We do our best to keep our site accurately updated with the latest info available to us from manufacturers. Again, we do appreciate your patience, and so glad we were able to connect you with your spiced chai tea as soon as it was available to us! Please feel free to reach out to us with any concerns or questions; we're happy to help. We hope you'll return again in the future. :) - kelly, Serious Sips

Response from New.SeriousSips.comFeb 20, 2019

Thanks again for your order, as well as your feedback! Unfortunately Big Train has delayed production of that item. Please call us to discuss other options at 856-533-0035 Chris Serious Sips

Response from New.SeriousSips.comJan 8, 2019

Hi David, Thank you for your review. We know that shipping costs are often a consideration when online shopping; particularly when transporting fragile glass, and we appreciate you still chose to check out with us. I'm glad you were able to take advantage of a coupon we offered as well. Hope you'll shop with us again in the future. Thanks again! - Kelly, Serious Shops

Response from New.SeriousSips.comNov 5, 2018

Thanks for the feedback Christine, and sorry again about the missing pumps! I'm glad we were able to fix that for you, and hope you're enjoying the syrups! -Chris, Serious Sips