New.SeriousSips.comBig Train, Ghirardelli, Monin, David Rio & more - quick shipping, friendly folks! Connect with us on Facebook: https://t.co/MjheifD2tc
New.SeriousSips.com (serioussips.com) has 674 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 15 reviews with 2 stars · Clear filters
Susie
Was disappointed this time when i ordered it said delivery April 2nd, now it says April 3rd 😢 so that means another day with out coffee
Response from New.SeriousSips.comApr 2, 2019
Thanks again for your order, and sorry to hear the shipment is taking one day longer than our estimate! It will be there soon, and we appreciate your patience! Chris Serious Sips
Aaron L.
Product not wrapped properly considering it is used with a food product. Came unwrapped in card board box. Tube was too long, never measured for the product it was meant for. Had to modify it myself,
Caren M.
My bottles were a week late and they were broken. The packaging on their shipments need improvement.
Response from New.SeriousSips.comFeb 5, 2019
Hi Caren, Thanks so much for your feedback. We're always working to improve our glass bottle shipments! Unfortunately, damage in transit does occasionally happen, in spite of our best efforts. We're so glad most of your order made it to you undamaged, and that we were able to refund you for the one broken bottle. We appreciate your business and hope you'll give us another chance. If you have any further questions about your order, please reach out to us - we're always here to help! - kelly, Serious Sips
Rebecca
I'm giving this 2 stars only because I was supposed to get it on a Wednesday, but it came Saturday..
Response from New.SeriousSips.comJan 2, 2019
Thanks again for your order, as well as your patience while waiting for that shipment! Chris Serious Sips
Lynn
I ordered a case of sugar-free cherry syrup a week ago, to be advised it was out of stock and I would be notified when it was available...I am still waiting. I ordered one bottle from another vendor.
Response from New.SeriousSips.comOct 16, 2018
Hi Lynn, Thanks again for your order, and sorry about the delay! We'll reach out directly to see if we can speed this up for you, but please don't hesitate to contact us at 856-533-0035 for assistance! Chris, Serious Sips
Satisfied C.
Did not receive my order a part of it was missing snd it took an extremely long time to get the remaining merchandise
Response from New.SeriousSips.comOct 10, 2018
Thanks again for your patience while waiting for us to replace that missing item! We greatly appreciate your business as well as your feedback. If you need further assistance, please don't hesitate to contact us at 856-533-0035. Chris, Serious Sips
Steve P.
Was told that my order would be discounted by a certain amount, when I stated that my invoice amount was not what had been advertised. That never occurred.
Response from New.SeriousSips.comOct 9, 2018
Hi Steve, Thanks again for your order, and sorry for any confusion around that discount. We'll reach out directly as well, but please feel free to contact us at 856-533-0035 to review the details so we can be sure you're satisfied! Chris, Serious Sips
