Marie
I have experienced for myself the…
I have experienced for myself the unethical sales practices of Sericin retailers. I recently approached a sales person at one of their stores to keep an eye on an elderly woman that was being heavily pressured. I suspect sales people go through rigorous training on how to sell Sericin since it seems like every retailer operates in the same way. They'll teach employees how to manipulate vulnerable people into spending hundreds or thousands of dollars on cheap products. The associate forcibly applied exfoliate on my hands and proceeded to ask me if I had washed my hands that day due to the dead skin coming off. This tactic is called "negging" - which (by definition) manipulates emotions and exploits insecurities to achieve sales goals. Shameful behaviour. Just don't make eye contract at their stores and you'll be safe from this harassment. I also don't recommend buying directly from Online because the product reviews are also horrible. I spoke with the property manager at this mall and they assured me they're aware of the issues.



