SerafinoluxuryReviews of serafinoluxury.com

Serafinoluxury reviews

Showing 78 reviews with 1 star · Clear filters

Robert M.
Sep 12, 2023
They sell Apple watch case at 200$ when…
They sell Apple watch case at 200$ when the exact same thing is on Aliexpress for 30$. They are chinese scammers! Too bad I can't give them a 0 stars. Don't buy from them!
Report
Jin H.
Jul 23, 2023
worst customer service
worst quality.
Report
Brady T.
Jul 9, 2023
Horrible product and Service
The product you sent me broke in the first week. No one responded to my seeking help. The shipment was slow and you couldn’t track it. One of the worst customer experiences I’ve ever had.
Report
Fares S.
Jul 6, 2023
I never received the product till date
I never received the product till date
Report
Tony K.
Jun 25, 2023
Worst ever
Worst ever. Sent me wrong size and there is no way of getting a hold of them. No replies to email for 6 months. I’m surprised they even have a place to get reviewed.
Report
Mario P.
Jun 24, 2023
São umas filhas de putas ladroes
São umas filhas de putas ladroes, um dia serão encontrados podem acreditar
Response from SerafinoluxuryJun 27, 2023
Dear Customer, Your order was never shipped because you never gave us any indication of the size of your Apple watch, you can check in your order confirmation email you never specified the size of your Apple Watch it says "choose size". We tried to contact you several times by email but we never received a reply, probably our email went into the SPAM folder, anyway if you provide us the model and size of your Apple Watch we will ship your order by Express shipping and you will receive your order in a few days. You can contact us everywhere: IG @Serafinoluxury FB @Serafinoluxury e-mail [email protected] Thank you for choosing us
Report
Bryce C.
Jun 14, 2023
Never received item and was charged for…
Never received item and was charged for it
Response from SerafinoluxuryJun 16, 2023
Dear Customer, Your order was perfectly delivered on 3-25-2023 at 10:04 am, proof of delivery can be seen at this link: https://ship.cdldelivers.com/Xcelerator/Tracking/Tracking?orderId=YT2307621272176255
Report
Terrence F.
Jun 8, 2023
Never received my order
Never received my order
Response from SerafinoluxuryJun 16, 2023
Dear Customer, Your order was never shipped because you never gave us any indication of the size of your Apple watch, you can check in your order confirmation email you never specified the size of your Apple Watch it says "choose size". We tried to contact you several times by email but we never received a reply, probably our email went into the SPAM folder, anyway if you provide us the model and size of your Apple Watch we will ship your order by Express shipping and you will receive your order in a few days. Thank you for choosing us
Report