Nestor P.
About four months ago
About four months ago, Sequoia Wireless was distributing phones on a curbside in San Diego California. I told this employee I am already receiving a Lifeline with a different phone provider. This person said if I applied with them, I would be receiving a better phone so I decided to apply it. Turns out I was not approved for the phone that I was told I would be receiving instead I was approved for an android phone, which is a downgrade phone from what I have with my previous phone provider. I did not accept the phone I declined. I told the employee to cancel my account with Sequoia Wireless which he said he did. I called Lifeline administrator‘s office. They said the account was not canceled. I had to call Sequoia Wireless myself to cancel my account so I wouldn’t lose my benefits from my previous phone provider for the past four months someone is using my information that works for Sequoia Wireless employee is applying online using my information so my phone from my previous phone provider gets deactivated and transferred back to Sequoia Wireless on August 16 2025, my service with my previous phone provider was deactivated. I was told by Lifeline and administrator office that a application was applied with Sequoia Wireless and I was transferred out again. I have never made a online application or do I have a Sequoia Wireless phone or SIM card this employee is the only one who has my information the phone that I decline did not accept and that phone keeps being activated without my knowledge if this issue is not taken care of, I will make a call complaint report to the federal trade commission for identity theft.