Olga P.
Thieves
Thieves! They steal my money with their auto subscription. I TWICE asked them to cancel auto payments, they was saying - shure, yes sir, already! and what?! Yesturday was the third time that they took my money from my bank card! They said they would do refund in 24 hours - but several days have passed now and I did not receive anything. I asked to show me the confirmation of the refund, they said - yes, until the end of the day we will. And nothing. I said: I go to the police, they literally answered: "ok". Don't ever deal with them, never! And their Semrush works aweful: constantly is not available + many of tools are cosed at all.
Response from Seo Tools Group BuyOct 16, 2026
Dear Olga, We have checked your account, and your Semrush payment has already been refunded. Despite the refund, you can continue using Semrush for the entire month. If you need a refund receipt or have any questions, please contact us via live chat, and our team will assist you. You have already received your refund, and we would appreciate it if you could update your review to reflect the resolution of the payment issue. Thank you for your understanding.