I gave them 5 stars on the trial semester But after that they would not answer emails and phone calls.They definitely lost interest in us. They are focused more on new comers. I think they should hire more people
VM
Val M.
Do not produce positive results
It is not completely horrible but it is bad because working 4-5 month with them we lost 15% of our organic traffic.
Response from Starwood MediaDec 6, 2016
Val,
We regret to hear that you did not have a favorable experience with our company. We certainly strive to do all we can to achieve the best possible results for each of our clients.
Looking over your monthly reports, it seems that we did experience some upward movement in the organic ranking of several keywords; however, several keywords moved down a spot or two over the last several months. This drop, although extremely minimal, could potentially lead to a loss in traffic. This is extremely common performance of keywords ranked on the first page of Google, where rankings can rise and fall sometimes on a hourly basis.
That said, we are happy to assist you in any way we can moving forward. If you are currently running a Google AdWords campaign, we will gladly provide you with a complimentary evaluation of its performance and offer suggestions as to how you can greatly improve results.
If this interests you at all, please let us know via email and we'll take the next step.
Thank you very much for your business. We look forward to possibly assisting you again soon.