Sentry Security Services, Inc.It is the mission of Sentry Security Services to provide first-rate security services at realistic, cost-effective rates. Our security guards have the necessary tools and equipment to address every client’s needs. We maintain their ongoing training, which is regularly provided by management and supervisory staff. In addition, they are monitored and frequently supervised to ensure quality assurance. Above all, our guard tracking, online reporting, and field supervision is the backbone of our company which ensures that the highest standards of service are provided to each client.
Sentry Security Services, Inc. (sentrysecurityservices.com) has 14 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Administration & Services · Santa Barbara, California
Excellent
Administration & Services · San Diego, California
Excellent
Administration & Services · Malibu, California
Excellent
Administration & Services · San Jose, California
Excellent
14 approved reviews, newest moderated first
customer
HIGHLY RECOMMEND!! This company was the best pick for my property management company. I manage 30 properties all over the bay area, from San Jose to Sacramento. They are efficient, show up on time, dressed professional, and willing to help make my properties more secure. This company has been serving my business for 6 years now and I doubt I'm going to have to look for another. I highly recommend, they are very friendly, accommodating, and professional.
Olivera Villa A.
Sentry has great response time and are receptive to feedback.
Addela G.
The company has been wonderful in working with our needs and within our budget. The guard assigned to us is a wonderful person who we will be sad to see go. The only reason this review is not 5 stars is there were a couple of times where miscommunication on scheduling led to a misstep where we did not have our guard for the evening.
Matt H.
I've tried a few security companies, and Sentry stands out positively. Staffing is a challenge I think for all of us, and Security is certainly feeling this. We've had hiccups related to staffing, but Sentry always responded quickly and proactively to make sure we were covered.
Brock R.
Sentry Security does a fantastic job with communicating issues encountered on the project, intercepting would-be-thieves, and documenting their nightly patrols thoroughly. We highly recommend using Sentry Security for your construction project security needs.
Response from Sentry Security Services, Inc.Jul 25, 2022
Thank you Brock! We look forward to continuing to serve you and your company for all future projects.
dp
This is a great security company. They are very reliable and they make my residents feel safe .
Todd C.
Working with Sentry Security has been easy and professional. They were receptive and timely with there response to my need for overnight security and set things up quickly. After confirming they could provide the services I needed I was contacted by the Field Supervisor to personally review our security needs and he provided contact info and personal training to the staff member that worked our property. I am pleased with the service and quality of staff provided. I have a second need at my location and contacted Sentry right away to set it up..
Response from Sentry Security Services, Inc.May 5, 2021
Thank you Todd! We look forward to continue servicing your properties!
Aaron B.
Security guard Brian does an excellent job. He shows up on time, is friendly, and you can tell he cares about what he does. When he works the morning shift he is always at the gate or runs in to me on site within the first few minutes I am there. We have not been as impressed with some of the other guards. I usually arrive on site around 5am and have caught them sleeping in their cars or nowhere to be found at this time. Our contract covers until 5:30am
Response from Sentry Security Services, Inc.Dec 5, 2020
Hello Aaron, we're very glad to hear the positive feedback about Brian. This is the first we're hearing about issues with the other guards. I will have our supervisors out there in the early mornings to check on these guards and we will replace anyone who is not meeting your standards and providing the same service that Brian does. Your account representative will make contact with you and get these issues resolved as soon as possible.