Tim M.
I employed sentry security to install…
I employed sentry security to install surveillance cameras at my home and business. The installation was fast and efficient. However I was sold the cameras would have 180 degree views but they are only 120 degrees. I was sold that I would be shown how to use the system but I wasn’t. One year later I still haven’t been show how to use the system. I call to get instruction in how to fix my sound. The person at sentry told me they would call me Monday at 10 am. I wasn’t and two weeks later still haven’t received a phone call. There is no service after the sale. I tried to write a review on their website but it wouldn’t let me submit (as a paying customer). I still don’t know how to operate the system and haven’t been called or checked on to see if my system is running properly. I was scheduled to receive two more cameras but declined because of dissatisfaction and no customer service.
Response from Sentry SecurityNov 23, 2020
Hello Tim, I'm sorry you have had a less than stellar experience with us. I would love to hear from you so that we can get this straightened out. Our customer's experience is very important to us. What is the best way to reach you?



