Sentry ManagementReviews of sentrymgt.com

The worst. They target people with unreasonable expectations that they don't even reach & fail to do anything despite collecting fees. They'll even come on your property without permission

APARTMENT & BUILDING INFESTED WITH COCKROACHES Sentry Management might just be the worst company I have EVER dealt with. We live in the Spanish Towers, in Boulder, Colorado and have been living alongside COCKROACHES for upwards of THREE months. I did not even know it was possible for cockroaches to be in Colorado. Sentry Management has completely avoided our calls, and our leasing offices calls, and has failed to do anything about to rectify the situation. We have woken up to cockroaches in our kitchen, our panty, our dishwasher, and worst of all, our bed. The infestation is coming from the building, which means all the treatments we have completed are not stopping the cockroaches from entering our apartment. DO NOT LIVE IN AN APARTMENT MANAGED BY SENTRY MANAGEMENT.

Do not ever be a contractor under this business. Took over 6 weeks to be paid for a job that wasn't even done when they managed, but they managed funds. They lost my w9, with PERSONALLY IDENTIFIABLE INFORMATION! Nobody knows what they are doing at this place. Rhea never answered phone calls and lied about our w9. Finally were paid after we threatened small claims, they emailed us and said "we sent it to address on w-9"..... after you said you didnt have it??????? Wow! Rhea thinks its only important to pay certain bills! Yikes! She actually put this in writing!!! Telling the business she NEVER called back how great she thinks she is

Winston Reed, an estimator at the Chesapeake, Va location, is as crooked as a $3.00 bill. On April 10, 2024, I brought my car in for an estimate. I requested a mid-range paint job. Reed padded the estimate, including bodywork that was not necessary. The estimate came to $4728.00. The following day I received a second estimate with Keri at the Virginia Beach Maaco location. She did not try to gouge me or pad the estimate which came to $1377.00. A $3351.00 difference they did an excellent job painting my car. I wonder if the owner at the Chesapeake location is aware that he has a crooked dishonest employee? Reed should be shown the door.

This is a predatory company. They are horrible and hard to get a hold of. When you do talk to someone it is in another state or country. They consistently assess higher fees than they are supposed to and tack on late charges that they won’t resolve even when they have deceived payment. I wish I could give the zero stars They sent a generic response to a review with how to contact them and I never heard back from that either. MAKE SURE YOU NEVER MOVE INTO A SENTRY MANAGED NEIGHBORHOOD

If I could rate -0, I surely would. The lack of communication and skill is completely incredible. A simple fob replacement and gate code request is something I've been dealing with for the last 5 months. It is mind-blowing how representatives and staff allow such weak and poor service. The so-called ''ACCESS TEAM'' is inexistent; callbacks from representatives from that department never happen. The customer service line will repeat over and over the same thing. . BY FAR THE WORST HOA I'VE ENCOUNTERED AND DEALT WITH.

Heartless crooks plain and simple.Will not recommend if you have them as your HOA management run with your money and Don't look back!! They need to go out of business they're the most horrid company I ever dealt with they are money hungry watch your wallet!! Complain to the better business bureau are the department of regulations please!!!

I would give this management company a zero star if I could. Our community has had a few management companies by far this has been the worst experience. CMA now has Sentry managed our subdivision or condo association for approximately three and a half to four years. Initially, we had **** as our manager, and she did an excellent job of communicating effectively and ensuring that deadlines were met. However, things took a turn for the worse when they decided to switch our association over to another manager. Under the new manager, **** the property was managed in a state of disrepair. For instance, several of our invoices, including our water bill, were not paid. As a result, our water was shut off, and our LGE electric bill for the outside lights and garages were also cut off. There were at least four to six unpaid invoices that she claimed were due to mail not arriving, even though she should have been doing check and balances, ensuring all invoices were paid. Furthermore, she neglected the community. She only conducted drive-bys in her SUV of the community, as if she didn’t like being in our part of town. This limited her ability to really access the community and see the deficiencies that needed to be repaired. Additionally, several issues remained unaddressed, such as the porch and balcony situations, the siding on our property, and dumpster problems. The property has been neglected and is in a state of disrepair due to the mismanagement of Sentry and our property manager.