Gary S.
Excessive fees
It’s not the service I’m Complaining about. It is the excessive fees
SensationalSeats.com is listed under Events & Venues in Milwaukie.
SensationalSeats.com (sensationalseats.com) has 291 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 12 reviews with 2 stars · Clear filters
Gary S.
It’s not the service I’m Complaining about. It is the excessive fees
Charles D.
U fees are way to expensive. wont use service again
Christian
Said I was going to get tickets over a week ago. Still haven’t seen ithem
Response from SensationalSeats.comOct 23, 2018
Christian, We see that you were able to download your tickets. Thank you, Sensational Seats
Brenda S.
I purchased my tickets online expected to get them via mail. I never got them received an email 1 day before the vent to tell me the tickets had been sent to a local fedex and needed to be picked up. Needless to mention the Fedex location was across town from me. veey dissatisfied with their customer service poor communication .
Response from SensationalSeats.comApr 17, 2018
Brenda, FedEx initially tried to deliver this order to the address listed on the order. It was returned to the sender. Once we were close to the event time we resent the package to the FedEx location near you so that the tickets would be accessible. We are sorry for any inconvenience this may have caused, we just wanted to make sure you could access the tickets. We would be willing to offer you $30 off your next order for your trouble. If you are interested, please let us know. Thank you, Sensational Seats
Loretto D.
I paid $68 plus for seats that are worth $35. Seats were pretty bad location. On top of that I was charged a $20 fee per ticket for using your service. On top of that I was charge a $15 fee per ticket for window pick up. In a few words i paid so much for really bad tickets.
Rebecca L.
I only gave them 2 stars as they do not tell you upfront about all the fees they charge, they charge you an outrageous fee up front and they charge you an additional fee after you place the order saying its sales taxes. I will not buy tickets from them again and advise others not to also in the end you will pay more than what you would pay on stubhub or ticket master. They charged me $95.00 taxes on $888.00 when sales tax for that state is only 6% which should of only been $53.00 they rip you off.. by the way the tickets were good no issue when they were use like previous comments. Bottom line use reputable companies not guys....................................lesson learned. did report there unauthorized 2nd charge as fraud to credit card company as I did not agree to it. They shouldn't try to rip people off all fees should be in total before you pay as it is with the reputable companies..................
WADE
A decent experience, Sensational Seats requires a large uncharge for their services. Will use sparing in the future if at all!
NA
We ended up purchasing ADA seats. While the listing mentioned ADA accessible it did not further explain set up. The overall set up did not work for us. Sensational Seats did little to nothing to help us except tell us they would engage the seller. I never heard back. Pretty disappointing interaction with Sensational Seats. Thankfully the sponsoring team helped us with a ticket seat exchange. I wish the posting was more clear and Sensational Seats did more to help us find a solution. I thank the team we are going to see for helping us out.