Alia
Too much paperwork need to verify my…
Too much paperwork need to verify my ID. It’s a tedious process. Verifying ID should be the initial process when signing up and that’s it. Then again I feel like it’s a racial issue because of my last name- constantly being asked to verify my ID, it delays the process in what I need to complete.
Response from SendwyreJan 12, 2022
Hey Alia, Thank you for leaving a review for Wyre. We hope your day is going great! Our Higher Limits verification is processed through a Third Party called SumSub. Apologies if you were having trouble with the application process. We want to do what we can to assist you in this process. Typically if there are errors or loading timeouts it may be due to cache and cookies needing to be cleared out. Please be sure that the application process is created on a desktop and not a mobile device. If your ID was having trouble processing through there are a few things that could cause trouble with the picture quality. We would be happy to provide some additional information and check on this with you. If you don't mind, could you please send us a message at [email protected], so we can get this wrapped up for you? Thank you Alia! We hope you enjoy the rest of your week. Kindly, Wyre Support Team.



