Wyre is a financial technology company that builds payments infrastructure for crypto. We provide world-class Payment APIs, providing secure access to the most inclusive and open monetary infrastructure in the world. We leverage blockchain technology to build the fastest and most cost effective payment solution for your business. Wyre is the catalyst you have been looking for building your application/business. From accepting card payments to sending global payouts, our APIs help you launch in hours, not months.
Sendwyre (sendwyre.com) has 828 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Also known as
sendwyre.com
Website
sendwyre.com
Category
Administration & Services
Location
San Francisco, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 49% of reviews.
Latest
Most recent review: November 2023.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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No explanation of fees or confirmation before purchase. Will never use again on principle.
Response from SendwyreMay 10, 2022
Hi Brian,
Thanks for taking your time in leaving a review for Sendwyre.com
We're sorry to hear about your experiences with our services such as there are no explanation of fees or even confirmation before the purchase. We want to hear more context around your experience so we can have a clear understanding about we're unable to see any explanation or confirmation about your transaction. We’re happy to check into this with you and clear up any miscommunication.
If you don’t mind, could you please reach out to us at [email protected], so we can ensure you’re taken care of?
Thank you for your patience here, Brian. We look forward to hearing from you so we can get this wrapped up!
Kindly,
Wyre Support Team.
WU
Wumau
Good experience
GG easy to use
Response from SendwyreApr 14, 2022
Hi Wumau,
Thank you for your review of Sendwyre.com.
We're always happy to hear that you had a positive experience using our services!
If you ever need help from our team, you can reach us at [email protected].
Thank you for your patience here. We hope you have an Epic week, Wumau!
Best,
Wyre Support Team.
JH
Jan H.
Great Service!
Great Service!
Response from SendwyreMay 6, 2022
Hi Jan,
Thank you so much for taking the time in leaving a review for Sendwyre.com.
We're always glad to hear that a user of our had a positive experience using our services!
If you ever need our help, you can reach us at [email protected].
Enjoy your week Jan!
Kindly,
Wyre Support Team.
SS
Steven S.
Worked from a Florida address!
Worked from a Florida address!
Response from SendwyreMay 6, 2022
Hi Steven,
Thanks for taking a moment to leave a review for Sendwyre.com.
We are glad to hear about the positive experience that you had using our services and thank you for sharing your thoughts about it working on a Florida address.
If you ever need our help, you can reach us at [email protected].
Enjoy your week!
Kindly,
Wyre Support Team.
RR
Rauno R.
a bit pricy but ok
a bit pricy but ok
Response from SendwyreMay 6, 2022
Hey Rauno!
Thank you for taking the time to leave a review for Sendwyre.com.
We apologize for the experience you had with Wyre in regards to funds. We'd be happy to look into this with you to see what occurred with your situation!
Please reach out to us at [email protected]. We'll be happy to assist you. Until then we hope you enjoy the rest of your week!
Kindly,
Wyre Support Team
AT
A-TrustPilot-Reviewer
Don't Waste Your Time!
In my opinion I'd Immediately tell you Don't sign up with SendWyre and do not register through any company that partners with them.
4 Day Long Verification Waste Of Time.
For many years I have ran and operated my domain registration and phone services.
I found and downloaded a phone app called Edge App that allows trading and buying of cryptourrency.
The application looks pretty fancy but before I put any crypto on it, I want to ensure that I have full functionality and so began the attempts of linking a bank account for buying and selling, of which needs verification. The Edge App is partnered with SendWyre for this task.
During the verification it requsts an email address. and so I quickly created a new email address just for this account of SendWyre@Enot*******
Resuming the verification it took in my name and address information, the email verification of which was successful, the front and back identification photo of which was successful and the bank account addition and verification of which was successful.
Upon the last verification step of verifying your phone number it has you input your phone number and wants to send a text to your phone. I pressed send and it didn't send me anything. I waited,, n,, waited, nothing. It doesn't have a resend text button.. I restarted the verification and as before it was all successful up until the last step of telephone number ownership verification, displaying the message of unfortunately we are having trouble verifying your identity, please contact sendwire support.
I exited all of it and emailed the Edge.app support explaining my problem.
After a little while in my email I received a non-return address email message from sendwyre stating the reason of the verification process failing was because their phone provider can't connect to nor accept VOIP numbers.
The message:
"Personal Details - Only mobile numbers are supported."
I run my own telephone company services and have almost 22 Years, they want me to just run out and pay some trash telephone company for services just to pass their phone verification? I Don't Think So!
They listed a contact number in the message about the error and so I called it. The man on the phone said he couldn't personally help me but would forward my issue onwards to someone whom could at sendwyre.
The next day, I received an Insulting email from sendwyre support saying:
"Use a mobile phone number that is in good standing, not a burner type phone."
Like As If I'd EVER Had A Late Bill Not Paid and I Being Some Type Of Bum, and Or As If I Was Some Type Of Meth Head On Welfare Buying Some Gas Station Rack Beanie Phone else Using A HandOut Government Phone!!!
Anyway, she then asked for any screenshots or error messages I received so she could try to find a work around to my problem.
I Still 'Kindly replied' back, even making light of her phone type comments to her, re-explainiing what the problem is and with phone verification through sendwire to use the Edge.App issue.
In her next message she said she couldn't personally help me but would forward my issue onwards to someone whom could at sendwyre.
Later that day I received a new message from another completely different person though instead of addressing the "Phone Verification Problem" or anything about it, the message goes backwards to something unrelated and asking me to Re-Upload my ID I'd already successfully completed multiple times before!
The email supplied a link to RE-Upload my ID. I went to the link, got my ID ready and clicked Send but their website box said:
"Connection lost please try again"..
I tried again real fast and of course same error message, "Connection lost please try again".. I try a different browser and go through all the crap again and of course,,,, "Connection lost please try again".. I use a Different Computer and 3 Different Browsers with all the same results of "Connection lost please try again"..
I waited an hour or so and tried again with the same time waste.
Then, today, I received a message saying that "They're Still Waiting" for me to do the ID Upload! I tried again with the same error "Connection lost please try again" b.s. and I give up.
I Changed Bank Access Credentials so they no longer have access.
The ID isn't even the issue and it's angered me, being "Insulted In Different Ways".
As well, If I were a malicious person, attempting to do something wrong registering with Edge.app through sendwyre with all of this trouble, wouldn't I be Pretty Stupid!?
I've made several requests for them to just simply text my phone or call it so this could be done. Duhhhh.
With ALL Of The Others like Coinbase, No Verification Problems, only the one that has a phone provider limited in up to date connection types is sendwyre.
Use Any Other Program and stay away from sendwyre and affiliates.
Response from SendwyreApr 7, 2022
Hey Paul,
Thank you for leaving Sendwyre.com a review!
We’re sorry to hear about the experience you're having during the verification process. We take security seriously and want to make sure everyone feels safe and secure when using Wyre. I found the ticket you've been communicating back and forth to our team through and understand you are awaiting a reply. I apologize for the delay and that this has been a difficult user experience for you. I have escalated your ticket and confirmed a reply has been sent out to you! If you have any questions, please reply directly to the ticket or send a message to [email protected] and we'll ensure you're taken care of.
Thank you for your patience here, Paul, and have a great rest of your day.
Kindly,
Wyre Support Team
AB
aron B.
Slow
it took a very long time to get 15$ worth of btc
Response from SendwyreMay 6, 2022
Hey Aron!
Thank you for taking the time to leave a review for Sendwyre.com.
We apologize for the slow experience you had with Wyre. We'd be happy to look into this with you to see what occurred with your situation!
Please reach out to us at [email protected]. We'll be happy to assist you. Until then we hope you enjoy the rest of your week!
Kindly,
Wyre Support Team.
AM
A M.
AMAZING!!
AMAZING!!!
Fast and effective with low fees, would use again. It was 2 mins too!
Response from SendwyreMay 5, 2022
Hey there!
Thank you for taking the time to leave a review for sendwyre.com.
We’re happy to hear that your transaction went through quickly and smoothly!
If you ever need our help, you can reach us at [email protected].
Enjoy the rest of your week!
Kindly,
Wyre Support Team