Customer
Expensive and tough to reach the account manager
Looking at the reviews on the site I decided to opt for the solution. Unfortunately, I was quickly disappointed. 1. First of all, we are far from the announced figures, they offer me 60% in advance and 3% fees! 2. We are supposed to have a dedicated account manager but it is tough to reach him. A week after my email and my follow-up, he reviews his proposal by offering me 65% instead of 60%! So I ask him if he could do something about the fees and no response from him for 3 weeks despite my reminders! To sum up, very expensive service and the availability of the account manager is very bad. I imagine what it could be next if I need help with something more important.




