CB
Unreliable Service and Empty Promises
Our experience with SellerChamp has been nothing but frustrating. From the start, promised services were delayed or not delivered, severely impacting our sales. Weekly calls with their team, including Victor, only led to more excuses and empty assurances of compensation. Even after raising issues for months, including serious software flaws and lack of functionality, little progress was made. Their team took our feedback and eventually incorporated it into their software, but these fixes arrived too late for our needs. Billing transparency was non-existent, particularly with Easypost charges, leaving us in the dark about costs. When we sought a refund, they initially agreed, yet no compensation has been provided. We chose SellerChamp to simplify our operations, but they’ve only added to our challenges. Buyer beware – they promise a lot but deliver very little.



