Amazon.com, Inc., doing business as Amazon, is a multinational technology company focusing in e-commerce, cloud computing, and artificial intelligence in Seattle, Washington.
Amazon (sellercentral.amazon.com) has 152 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
Also known as
sellercentral.amazon.com
Website
sellercentral.amazon.com
Category
IT & Communication
Location
Seattle, Washington
Listed on Five Star Index
2026
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Most recent review: October 2026.
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Amazon have taken £397.44 for absolutely nothing. Won’t give it back and state that I authorised it this morning which never happened. They won’t even tell me what the charge is for and I now have to go through legal advice. I have not sold on Amazon in over a year and have no stock in my account. I will never do business or purchase a single item from them again. SCUM!!!!
AN
Archna N.
Such a disgusting and time wasting…
Such a disgusting and time wasting management.. I can't correct listings at one time, it takes at least 24 hrs and then I have to check if everything is done correctly, if I need to change something then wait 24 hrs .. so a perfect listing can take a lot of days. Their technical support is just waohhhh.. it eats my blood. When I raised a case regarding the technical issue because I was not able to add a child sku, no solution.. endless chat or calls.. never resolved.. just wait wait transfer transfer.. everytime new person, explain repeatedly to different persons, it eats my blood.. tired now. And, no idea what will happen when it starts generating sales. They remove listing for pricing also without any info.. for low for high.. no idea what they are doing. So many technical issues, so many supporters who read script, no knowledge of the platform.. no resolve any small issue on live. Adding a child variation issue also needs to wait 24 hrs to resolve. After 24 hrs again with another seller support and then another 24 hrs. What a platform is this? At least respect your own platform, get better supporters, be fast in understanding the case. They wait until I explain, they take so much time in just checking a screenshot and after taking a long time, they will answer they have escalated to the internal team...please wait for the update on your email... and after a few days still the same. It's circle. The seller supporters are just sitting there for formality.. no live support will resolve, they just answer they understand the issue thats all. WHAT WE WANT IS NOT ONLY UNDERSTAND BUT ALSO TO SOLVE.. We also understand the issue that's why I was raising the case but everytime the response is " I understand the issue.. understand and just sit and transfer.. like playing game.
DP
donald P.
Bunch of tits
Bunch of tits, stole around 20,000 euro ..accessing me of selling counterfeit goods . Would not accept any of our proof of product. Be careful
JN
Joy N.
have been selling on Amazon for over…
have been selling on Amazon for over three years using the same business name and bank account without any issues. As soon as my sales started increasing, Amazon suddenly asked me to verify my bank account. I submitted all the required documents immediately.
Three months later, my bank account is still "under verification," and my seller account has been deactivated with no clear explanation. I have tried adding different bank accounts, but every one has been rejected. It genuinely feels like no one is reviewing my case or providing real support.
This has been an incredibly frustrating and damaging experience for my business. After years of selling on the platform, I expected much better treatment and communication. Amazon's seller support has been disappointing, and this has been the worst experience I've had as an online seller.
I have been selling on Amazon for over three years under the same business name and bank account without any issues. Once my sales began to increase, Amazon unexpectedly requested verification of my bank account. I promptly submitted all required documentation.
Three months later, my bank account remains under verification, and my seller account has been deactivated without a clear explanation. I have attempted to add alternative bank accounts, but each one has been rejected. It appears that my case is not being properly reviewed, and I have not received meaningful support.
This has been an extremely frustrating and damaging experience for my business. After years of selling on the platform, I expected a much higher standard of communication and service. Amazon seller support has been disappointing, and this has been the most difficult experience I have encountered as an online seller
OZ
Olena Z.
Do not sign up with Amazon
Do not sign up with Amazon. You think you understand how bad it is from reading everyone's reviews... It's worse.
Had a seller central account. It became inactive. To Reactivate follow simples steps of upstanding your credit card. 7 months later and still no success, useless automated responses, no progress. Customer service reply says please be patient as we view the matter and escalate it, we will reach out to you soon. However, no reply for 5 days automatically closes the case! I heard horror stories where people are not getting their money back and I am glad we didn't get that deep into this. Exploring other ways to sell our products. Avoid Amazon Seller Central.
TA
Tati
Having to wait a very long time to have…
Having to wait a very long time to have your account verified, while you pay $39 monthly seller fees is super frustrating. Also, video call verification is done by people in india that you don't get to see, they ask for your face to be visible on camera while you hold your documents. Makes one an easy prey for fraud as you don't get to see what's happening on their side of the camera. I wonder how something as crucial as identity verification is conducted by non citizens in a totally different country.
HB
Hannah B.
⚠️ WARNING: AMAZON SELLER CENTRAL IS A SCAM FOR INDIVIDUAL SELLERS! DO NOT SIGN UP - YOU WILL NEVER RECEIVE ANY OF YOUR PAY FOR SOLD ITEMS! ⚠️
I am writing this to warn to anyone looking to sign up as a casual individual seller on Amazon. I was completely scammed by this platform. I registered as a basic individual seller, but Amazon secretly and automatically enrolled me in their expensive "Professional" subscription plan without my clear consent, knowledge, or authorization.
This platform completely trapped me in a loop of ghost fees. Amazon never once informed me or sent a notification when they took money from my account for these subscription fees. Instead of charging my credit card, they quietly intercepted and stole the monthly fees directly from my internal item sales balance. Because of this internal drainage, I never received a single cent of payout for the items I successfully sold and shipped! By the time I finally contacted an agent to ask why I hadn't received any payouts to my bank, Amazon had already intercepted and kept every last cent of my hard-earned pay without ever making me aware of it. They even kept draining my balance during months when I wasn't selling anything at all.
Even worse, I have NEVER had access to my subscription page. Every single time I click into it, it just loads a completely blank screen. This meant that even after the agent admitted Amazon was draining my sales to pay for this hidden subscription, I couldn't even check the dashboard to verify what they were doing or cancel it myself, and there was no way I ever could have seen I was signed up to this subscription without contacting customer service.
The customer service are also an absolute joke. The agent explicitly promised me they were downgrading my account to the free Individual tier so the charges would stop. They lied. Amazon is STILL aggressively trying to charge my personal credit card every single month now that my seller balance is dry. When I formally demanded my money back for the payouts they intercepted, they flat-out refused to give me a refund. My account is completely inactive because I cannot complete their new document verification process, yet they are still chasing me for money. Clicking on the "Subscriptions" section still just loads a blank screen making it literally impossible for me to manually cancel or review my own billing history.
Amazon has stolen my sales revenue for a service I never wanted, kept me completely in the dark by never notifying me of the internal deductions, blocked my access to view or cancel my subscription, flatly refused to refund my money, ignored their own agent's downgrade confirmation, and continues to prey on me for fees on an inactive account. This is a predatory, manipulative scam designed to bleed small, casual sellers dry. I am shocked that a company like Amazon scam individuals like this? Avoid Amazon Seller Central at all costs!
CC
Clean C.
worst user experience
worst user experience, our team just give up to sell on this shitty website.