Seller CandyReviews of sellercandy.com

We signed up for Seller Candy about a month ago. To be honest, I was excited, but kind of hesitant, given it seemed too good to be true. I've butted heads with Amazon Seller Support, and rarely had success. Mostly, I am a one-man marketing team, and I just don't have time to contact them for non-urgent reasons. The team at Seller Candy is incredible. Firstly, with the onboarding process is painless. It's a simple ticket system, and it's like Seller Support became what you wanted: actually helpful. The agents that work on my tickets are kind, responsive, and obviously very competent. They will check things before I even have the chance to, and are proactive about keeping me updated. You can tell that these agents really care, and it's fun to watch them correspond with Seller Support in Seller Central. Reconciliation has been great as well. I find myself getting so excited, like when I saw an email from Amazon Seller Support actually genuinely APOLOGIZING for something being difficult. I don't know how the Seller Candy agents work their magic, but it's truly changing our business on Amazon, and I am so so grateful. Definitely worth the cost - you'll recoup it in reconciliation alone, in addition to the time and potential sales that you may have been missing out on due to Seller Support being the worst to ever exist.

Seller Candy is an excellent company! They have been a big help to my Amazon business. Their expert assistance has been a significant time saver for my business. I would highly recommend Seller Candy to anyone that is interested in their services.

I was looking for a solution to one particular problem: I couldn't update some deeply embedded product information. I had already tried the edit function and uploading inventory files. I was worried I would have to take this bestselling product offline temporarily and might encounter new problems while adding it to my assortment again. I reached out to John from Seller Candy and he said he was confident they could update the information without causing any unwanted side-effects. After I subscribed, John’s team went to work and solved the issue within days, without having to take my product offline and without causing a glitch. Then I enjoyed all the other benefits of Seller Candy. They proactively went after some large reimbursements and tackled a range of other issues, from changing the product category to enabling me to sell in Canada and Mexico. The team is competent and persistent: they keep opening cases and keep pushing Amazon until they get it done. I strongly recommend this service to anyone who wants to outsource their dealings with seller central.

Fantastic company to support my Amazon business. They are able to get reimbursements, follow up on cases and get things handled through Amazon support quickly and efficiently. They are even able to handle some more complex tasks that I've had come up on my Amazon account. Much appreciated!

SellerCandy provides a fantastic degree of service on a specialized skillset that adds value to any Amazon seller who takes the platform seriously. Skilled resources, effective communication, and a wide range of experience.

I wanted to optimize Amazon listings for the Brands that we purchase as wholesale. I kept running into the issue of not being able to update the listing because the Brand owned it, but when speaking with the Brand, they don't own any listings. Seller Candy was able to communicate with the Brand to get approval to create and update listings for specific products. They submitted the approval and I was able to create and modify certain product listings.

Can't recommend highly enough. Create the case once in Seller Candy, and let them deal with the endless back and forth with Seller Support. Also, as they are helping so many sellers, they see the same type of issue show up time and time again and so they know what works to get the issue resolved.

I'm a very happy customer when it comes to SellerCandy. Our cases are always rapidly dealt with and I never have to follow up or chase them. These guys are always friendly and professional considering the workload they must possess. Glad to be working with them!