SelfonyReviews of selfony.com

I had a disappointing experience with Selfony. I was charged for an automatic renewal I did not intend to continue and was never sent a copy of the subscription agreement. Customer service did not provide a clear explanation or satisfactory resolution. The renewal process felt unclear and focused more on collecting recurring payments than supporting customers. Based on my experience, I do not recommend Selfony!

I believe Selfony is a scam. I was charged a total of £134 for what I understood to be access to an app, but I never knowingly signed up for or authorised a recurring subscription. The subscription terms and recurring payment conditions were not clearly disclosed or explained. When I contacted Selfony, they treated my complaint as a cancellation request and refused to provide a refund, rather than addressing my claim that I never agreed to the subscription. I have requested evidence showing when and how I supposedly authorised the recurring payments, including the terms, pricing and consent process presented to me. I have also asked for confirmation that the subscription has been cancelled and that no further payments will be taken. This matter remains unresolved. Unless Selfony provides satisfactory evidence of valid authorisation and refunds the full £134, I will escalate the issue by disputing the payments with my bank or card provider and reporting the matter to the relevant consumer-protection and regulatory authorities. Based on my experience, I would strongly advise others to exercise caution before providing payment details to Selfony

⭐ Extremely Disappointing Experience – Lack of Transparency and Poor Customer Service My experience with Selfony has been extremely frustrating and disappointing. The way membership payments and automatic renewals are handled feels unfair and misleading. There is no clear transparency, and there appears to be no proper warning or reminder before the membership renews and money is taken automatically. Customers should be clearly informed about recurring payments and given a fair opportunity to cancel before being charged. Instead, the whole experience leaves me feeling that money is being taken without sufficient warning or transparency. The customer service is among the poorest I have experienced. There is little care, understanding, or willingness to help resolve customers' concerns. Customers deserve respect, clear communication, and proper support, but that is not how I have been treated. I would not recommend Selfony based on this experience. The lack of transparency around automatic renewals and the extremely poor customer service have completely undermined my trust. I hope the company takes these complaints seriously and starts treating its customers fairly.

Very disappointing experience – be careful with subscriptions! I paid for the app through Apple Pay and used it only during the first week I had paid for. I was then charged an additional €89.98 for two subscriptions that I did not realize I had signed up for. The charges were €49.99 for the main subscription and €39.99 for the Self-Growth Bundle. I had not knowingly agreed to continue paying these amounts, and the subscriptions did not appear in my Apple Subscriptions settings. When I contacted customer support to request a refund, they refused, claiming that the automatic renewal terms had been disclosed during checkout. Despite explaining my concerns, they would not refund my money. They eventually confirmed the subscriptions had been canceled, but still refused to return the €89.98. I find this experience extremely frustrating and disappointing. Customers should be able to clearly understand what they are signing up for, how much they will be charged, and when introductory prices will increase. Please read every detail carefully before making a payment and check the subscription terms. I would not have expected such a frustrating experience after what I thought was a simple purchase. I am very unhappy with how this situation was handled and believe the billing process should be much clearer and more transparent.

Warning! Be very careful before subscribing to this app! I subscribed thinking I was paying for just one month, but I was automatically charged a hefty subscription fee for the following month without being fully aware of the recurring payment. What disappointed me even more was their customer service. Even after requesting a refund, I felt that my concerns were not properly listened to or taken seriously. Their response was extremely disappointing. In my opinion, this is not a professional way to conduct business. Customers deserve transparency, honest communication, and fair treatment. It feels as though making money is their priority rather than listening to customers and resolving their concerns. I have cancelled my subscription, and I would strongly advise everyone to be extremely cautious before signing up. Check the subscription terms carefully and watch out for automatic renewals and hefty charges. Very disappointing experience. I would not recommend this app based on my experience. Think twice before subscribing!

ARNAQUE. Application jamais installée sur quelque appareil que ce soit (produits Apple ou Android), un email de remerciement pour avoir répondu à une questionnaire (mais lequel ??) et puis des prélèvements mensuels de 49,99€ qui se mettent en place… mais pourquoi ? On ne sait pas (puisqu’on n’a rien installé). Donc obligé de porter plainte en ligne pour fraude et faire opposition sur la carte bancaire en espérant être remboursé des montants indûs. P.I. la société impliquée (SwayaTech Ltd - qui édite le site web et l’application iOS) est basée à Chypre (ça veut tout dire…) tandis que les prélèvements bancaires sont identifiés aux États-Unis (à Fort Lauderdale, en Floride) !!

Ich habe zunächst einen günstigen Betrag bezahlt und plötzlich wurden 49,99 € für eine automatische Verlängerung über PayPal abgebucht. Danach begann für mich ein unglaubliches Hin und Her. Statt einer vernünftigen Lösung wurde immer wieder auf Bedingungen und automatische Verlängerungen verwiesen. Besonders absurd: Mir wurde schriftlich eine vollständige Rückerstattung der 49,99 € angeboten – aber nur, wenn ich zuerst meinen PayPal-Fall schließe. Ich sollte also meinen Schutz bei PayPal aufgeben und darauf vertrauen, dass anschließend tatsächlich erstattet wird. Als ich das nicht machte, änderte sich die Situation plötzlich und die Erstattung wurde nicht mehr durchgeführt. Für mich ist dieses Geschäftsmodell maximal intransparent und kundenunfreundlich. Erst ein günstiger Einstieg, dann eine teure automatische Verlängerung und anschließend ein Kampf um das bereits abgebuchte Geld. Wer hier etwas abschließt, sollte jedes Wort der Bedingungen lesen, Screenshots machen und seine PayPal-Abbuchungen genau kontrollieren.

Sorry but I've just seen the latest app add on Instragram and I think it is absolutely awful, portraying mums as the ones that always yell and that they can't cope and guilting them into this app. Don't listen, most mum's do a wonderful job, and its trying to capitaliseon on those who may be in a very vulnerablestate. Shame on you Selfony