Molsjames
Not for serious business owners
Not for serious business owners. I signed up for an $8,000 program. A week later, I hired someone-who I later found out had his own GHL training company. I had not utilized the program beyond an intro meeting (seemed to be very beginner level for at-home small business owners--not serious entrepreneurs) I kindly reached out and offered for them to keep the $4,000 I had paid and hadn't utilized their program, but to please cancel the rest. As a small business owner, we all know that there's a small percentage of our customers who won't be a good fit, and we will have to kindly find a compromise. They were unwilling to work with me--they further hid behind automated email replies and had no one I could have a conversation with. Buyer beware.
Response from Self MadeOct 8, 2026
Thank you for your feedback. We take communication and our agreements seriously, so we want to clarify one point. Our automated inbox assistant handles first contact and passes requests to our team, and that is what happened here. Your request was then answered personally and thoroughly by a member of our leadership team, and our Director of Operations later followed up directly about your account. Enrollment in our program includes a signed agreement with clear payment terms. You signed that agreement to access the program content, and we apply it consistently to every client. We understand you chose to bring in outside help shortly after joining, and we respect that decision, but the agreement still stands. Our support inbox remains open to you at [email protected] whenever you'd like to continue the conversation. We wish you the best in your business.