Select Furnishings USAReviews of selectfurnishings.com

We ordered furniture on 09/22/2014 order number [Sensitive information]. As of last Thursday multiple calls dialing 45 min at a time getting disconnected on 3 occasions. Spoke with [Names]. Told delay at port and also problem with old delivery company. Assured each time furniture in and will get an email by the end of last week.10/31/2014. Today still no call no email about order and even no responses to emails to customer service both in the US and UK. Numbers will not work when calling today ring and hang up!!!!! Furious !!!! Just don't lie!!!! Calling pay pal cancelling order and getting money back!!! Horrible!!!! STAY AWAY!!! SENT IN MY PROOF OF PURCHASE TRUST PILOT STILL NOT PUT MY REVEIW BACK ON HERE. STILL NO FURNITURE ORDED SEPT. COMPANY PHONES DO NOT WORK. THANKS TRUST PILOT CAN I REVEIW YOU AS WELL? SELECT FURNISHINGS RESPONDED TO SOME REVEIW.. WOW THE GUYS WHOM SUPOSEDLY RECEIVED FURNITURE? COINSIDENCE?

I reviewed this company back on 11/4/14 and Trustpilot removed it on 11/5/14, requesting supporting information. I provided the purchase order as they requested and my review has not been put back for some reason. I have sent e-mails inquiring about my review with no response. So I'm posting my review again. I'm in the same situation as the last 2 reviews. I placed my order back on 7/22/14 and was information that the shipment was delayed in customs for 2 weeks, then I was told the container was damaged in customs. They offered me a stand-in set in chocolate for the Reef Rattan London 7 Pc Sectional Sofa Set in MIDNIGHT BLACK that I ordered. They informed me that it would take up to six weeks for the my order to be received from overseas. So I waited! Well I called after the 6 weeks and I was told I would receive a call by 9/26/14 and would receive the furniture by the 30th. When none of that happened I called and was told there was another delay and that the furniture would get to me by October 20th. Again to response, so I called on October 20th to see what happened and I was told they received the container in the Carson Warehouse and that I would receive an e-mail by that Thursday with was the 23rd. Again no communication e-mail or by phone. I have sent 2 or 3 e-mails and called numerous times and there phone appears to have been disconnected. I have contacted the new company name they are going by [External reference] and [Name] does work there, but they just put you on hold and never answer the phone. And now they won't answer any incoming calls again. Maybe a new business name and phone number is in the works. All I want is what I paid for. I have never dealt with a company this shady. Order [Sensitive information] Since my review on 11/4/14, I did finally get a hold of someone at [External reference] they pulled up my order up [Sensitive information] and saw that I received a shipment of something other then what I ordered. I stated it was a stand-in per there Customer Service Supervisor her name is listed above. And I have an e-mail from her the CS Supervisor in September stating exactly that. He was going to talk to his boss and get back to me the next morning. Well that was the 6th and I never heard back and i can't get through. Im also considering reporting them, as this is wrong on so many levels.

I like the other review ordered mine September 6. They state that it will take 3-5 weeks for delivery but usually less. Five weeks came and there was no email stating any delay so I contacted them. They wrote back that it would be coming in the 15th of October and I have not heard back from them at all. I have emailed 4 TIMES! Contacted them via their contact form and directly. Called and no one answers. The online chat states that because its a "sales" questions they cant answer any of my questions. Luckily I paid with American Express and placed a stop payment. Do NOT purchase from this company.It is not worth your while.Customer Service is non existent as Im sure is this company. THERE IS PROFF I CAN SEND RECEIPT AND SCREEN SHOTS OF EMAILS. Reef Rattan London 7 Pc Sectional Sofa Set MIDNIGHT BLACK 16670950 - Color Options: SUN404 - Taupe 16670950-BL-London 7 Pc Sectional Sofa Set 1 $1,148.00 $1,148.00 Sub-Total: $1,148.00 Best Price Delivery: $125.00 Coupon(Kelly25): $-25.00 UPDATE: Company has reported all negative reviews and only replies to satisfied reviews. Why are the negative reviews not being replied by selectfurnishings to help remedy the situation instead of infuriate many many customers.

I was very excited to order my set from Select Furnishings, after seeing the sample pack and reading the rave reviews - I was not diappointed! Received our set, had a bit of damage, but was quickly remedied by Jasmine! Excellent customer service and my family is so happy with the Ibiza set we purchased - I have recommended them to all our neighbors after they saw the set we had. THANK YOU! We are now enjoying our patio space more than ever!

Give Select Furnishings a call, I found too much choice on the website, but after I called them they were very helpful, helped narrow down my choice with what I really needed and also told me about the best deals and the different delivery times. Very helpful sales team and great service.