SeekaHost™Reviews of seekahost.com

I've had solid, great, and understanding customer service from SeekaHost. Majority of the time when I'm in need of technical help,my issue is resolved. However, 1 out of 5 times, I've gotten a REALLY, REALLY, REALLY LAZY specialist that doesn't want to provide proper guest service. In turn, I have to figure out where everything is at in cPanel, or email integration, or DNS. It was easier to find a FAQ on Google, than to deal with somewhere on their end that didn't want to do their job. Here's an interaction I've received. "Sir, it's just easier if you understand the process on changing your DNS. You're not going to learn anything, if I make the change." I don't need to understand the process of making a DNS change. This is the reason why I'm paying for a web hosting service. You're the expert, I create web pages. I've been so frustrated that 1 out of 5 times, I've actually told the specialist to "Go F%$! yourself." Ended the support. Majority of the time, I've received some really great help. Those reps make me realize my money is being well spent. HOWEVER.... That 1 out of 5 times I need help, I've thought about dumping SeekAHost and migrating my website to another host. Most part, generally happy. The good service I've received has made me generally happy. Times that I've been annoyed or frustrated, really test your patience.