SecureSpend.comReviews of securespend.com

I put 65 in and I tried to purchase something and it kept getting declined

If there was any minus infinity that is what it would be. They have no idea of the customer care. All their representatives seems to be infants sitting and resolving issues that can’t fathom to understand. Don’t believe any rAnd any representative whatever they say. Because whatever they say will not see fruition . You willl keep doing the same thing over and over again and yet they will not budge or do anything. They are trained to say sorry and I understand. That’s all .

can't really spend it anywhere but amazon, and that's if they even let you.

DO NOT BUY THEIR CARDS ITS TRASH

This card is a joke I hope they get sued they have our money and we cant even use it. Customer service is a joke you cant getahold of anyone F×CK THESE PEOPLE. I will be talking to a lawyer and going after this company I hope you all do the same

Purchased $ 500.00 SecureSpend visa gift card. 1st use funds blocked. Star Streep agent said" I am not authorized to give you a confirmatiin number" 2nd agent the confirmation # will be the last four of your new card. What is your, name address phone number. Had place of purchase give their address. Card arrived not in secure pkging. Used to purchase item for 499.00 and returned it hoping to get my cash in hand. Money from return was returned to the gift card and when used the 2nd time purchase of 35.00 was declined Returned to merchant, they called SecureSpend and they said funds would be available apeil 21, 2026 from today apr 15, 2026. Makes nno sense to me. So I made a report with my bank and hopefully they can get my 500.00 back to me and hopefully find out if these people are legit. There are two styles out here. The one with the 6 like paper holes on the back is legit (I belive) the one without is a fake I believe. Look before you purchase. It is hard to see the paper hole like dots look closely. I purchased the one with paper hole like dots on the outside back for 20.00 and it worked fine. Its not paper holes cut out it is paper hole dots still in tact. The fake ( my personal opinion) says call and put pin, real ( my personal opinion) does not. The alledged real one looks real the fake not so much. Look for the 6 paper holes on the back of the unopened pkg. before purchasing. The fake one does not. PLEASE check and compare the two styles if the merchsnt has both styles. When you open the fake you're done for when you see a wide white peice of tape. The LOOK FOR THE 6 PAPER HOLES STILL INTACT on the OUTSIDE BACK OF THE CARD BEFORE PURCHASING. Also the card rings up as onevanilla or vice versa and merchant tried to tell me I did not purchase it at her place of business and said " I don't know where your purchased it. The thing that saved me is the last 4 were on the receipt. $ 500 00 dollars gone unless my bank can get it back for me. BEWARE BEWARE BEWARE! Check for the six (6) intact paper holes. 20.00 isn't a whole lot so I can't say for sure what I call real isn't fake. I finally got back my $500.00 from the organization I purchased it from. Maybe the FBI and CIA should find Star and make her a star by gifting her with a striped suit and a bed with bars around it.🤭

I had purchased 2 gift cards ($50 & $25) both cards took my money and I haven't been able to use either one. I contacted their so called customer service and the rep had no answers for anything I asked for a sup and she couldn't answer anything. I was told they only have what's in their system. That is not good enough. I asked for the sups supervisor and was told they would call me back. Three times not one call back. So I'm going to start a class action lawsuit against this company. I will leave the information for my attorney once it is started in case anyone else would like to join in. With 116 of us plus all the people that haven't left a review we should all get a pretty large sum of money from these thrives. I tried to work this out without going this route but since they want to rob the customer than insult them with reps who don't even have access to the terms and conditions and the final insult is treating us like we are stupid idiots. Well I'm not stupid. I know the laws of business and on top of starting this lawsuit I'm reporting them to the BBB. These companies need to know we WILL NOT BE TREATED LIKE SHIT. Hopefully this company and all the others like it are shubdown for good. So check back for info on a class action lawsuit. Here's to friggin justice.

What ever u do do not purchase this card. I did and the next day they shut my card down and said they had to send me a new one by FedEx 3-5day delivery I've never received it and when I asked what address they couldn't answer me. Confirm the fed ex number there wasn't one