R. S.
Total scam card
Total scam card. Most online transactions fail due to 'zip code doesnt match". Zero customer service. Phone number reaches somewhere in India and they can barely speak english. DO NOT BUY ONE OF THESE CARDS!

SecureSpend.com is listed under Banking & Money.
SecureSpend.com (securespend.com) has 139 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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R. S.
Total scam card. Most online transactions fail due to 'zip code doesnt match". Zero customer service. Phone number reaches somewhere in India and they can barely speak english. DO NOT BUY ONE OF THESE CARDS!
Katrina G.
I would rate it zero try to use card online it asked for zip code then declined it twice come to find out they locked my card and would not let me speak to supervisor.
Faith C.
wow, I surely wish I would’ve done my research and read all these horrible horror stories about people getting their money taken people just getting completely ripped off not being able to contact customer care and if you do get a hold of someone they just give you the runaround they bullshit you about giving you refunds, so I’m not even going to attempt to even call them I’m not going to attempt to do anything I’m just gonna take my loss as it is after reading all of these stories on Reddit in this website and many of others. There’s absolutely no point of trying To get my $200 back this is some evil f*** bullshit. Why is this company even still able to conduct any business? Why are they putting these cards in The most local, popular stores and these dumb ass stores have nothing to do with anything after you purchase the card so it’s like who do you run to for help? This is just f*** insane that this company can just steal from so many people I’m talking thousands of people and nothing is being done about it each and every day in 2024 I just read so many stories and they’re also similar in the fact that this could be someone’s last bit of money and yet it’s being stolen it could be for bills it’s been stolen the most horrible company I have ever in my life come in contact with or dealt with we seriously need to start up A petition and get them shut down. Otherwise it’s just going to keep being so many other victims. Someone has to do something about this. This is absolutely ridiculous us all complaining to each other about this he’s not doing anything they need to be shut down. This is absolutely ridiculous and I am so shocked that you’re able to still conduct business and it’s so f**** up because here you are put the money on the card you’re thinking I’ll just go to Second you try so many places to use this card and yet it just keeps getting declined but then you go back on your card the next morning, and you see what it looks like the card is working because someone in A completely different state is at target just going crazy with my $200. This is got to stop. They need to be shut down and shame on corporate businesses for even selling their bullshit cards or not knowing about the history of any of the cards that they sell they just tell you we just process the transaction and after that we don’t have anything to do with it that’s what I was told shame on them because you would think you’d want to customers Happy and satisfied and the fact that there’s absolutely nothing they can do to help us either to give us a refund. Perhaps maybe I’m frustrated. I lost my $200 but it’s not the end of the world someone needs to stop that company someone needs to start a petition. This is very serious. They should not keep spending any more amount of days getting more victims. This is ridiculous, and these corporate businesses might as well say they play a hand in this too, whether they want to say happy and satisfied and the fact that there’s absolutely nothing they can do to help us either to give us a refund. Perhaps maybe I’m frustrated. I lost my $200 but it’s not the end of the world someone needs to stop that company someone needs to start a petition. This is very serious. They should not keep spending any more amount of days getting more victims. This is ridiculous, and these corporate businesses might as well say they play a hand in this too, whether they want to say They. Don’t have anything to do with it they absolutely do because in my opinion, they should be held accountable as well for selling these bullshit cards knowing that they have had many of customers complain to them. I’m quite sure yet they still sell them, so in my opinion, they are in accomplice to this bullshit start the petition. Otherwise, this will just continue.
Consumer
No transparency at all! The website to check the balance foesn't work - you can enter your card details and then an error accours every time - I tried it with multiple different securespend.com Visa and Mastercard cards! Also, there are holds on the card for weeks/months when you pay at a store. (It charges you 53$ instead of 48$ for example and the 5$ additional cost will be on hold for multiple weeks on your card). Costumer service has way too long waiting times and can sometimes be not very helpful, even though they are friendly.
George M.
Customer service says open investigation on my card and case number to go further. can't speak to a person. Online balance says their system down try later. $185.00 down the drain!
Sushi
SCAM!! Adding another it's a SCAM to the list. I am out 500$ that cannot be spent anywhere. Called customer service they said "any online merchant or grocery store" that is a lie.
Sean F.
Everywhere I've tried using my card onlone declines thinking it's a fraudulent purchase. Amazon, ebay, etc. DO NOT GET A SECURESPEND CARD.
Beefydog
Can't use this card ANYWHERE online! The only place it works is at some retailers, but the whole point is to use this online - and it's not possible. You pay up a small fee to purchase these cards, and for what? Don't give these as gifts unless you want to piss off the recipient.