SecureSpend.comReviews of securespend.com

So far I’ve had three of these cards (2 Visa, 1 Mastercard), each loaded with $100. I couldn’t activate any of them on their website, but I could over the phone. My money was never stolen, but I’ve yet to find a single website that doesn’t decline them even though it clearly states on the packaging that it can be used for online purchases. In-store purchases have also been very hit-or-miss. Come to think of it, the only store I’ve been able to use these cards at has been Walmart. Customer service, by the way, is worse than useless. They have very thick accents, very poor English comprehension, and you’ll spend at least 2/3 of your time being asked to repeat what you said and asking them to repeat what they said. Not that it matters much since nothing ever gets resolved over the phone. They also love telling you to use their website instead, but nothing on their website works. I literally can’t even report a problem on their website. Stay away from this company. Even if they don’t steal your money they’ll make it almost impossible to use it.

Purchased at Walmart, added $500. Activated card, first attempt to use card it was declined and apparently that threw a security alert. Call customer service, only option is for them to send me a new card bc the one I just purchased was cancelled. A week later I received my new card and I was just out that $500 for a week. You can't use it to pay any bills...

Purchased card. Checked balance online everything looked good. 30 mins later went to use the card and it was declined. Checked balance and almost all my money was gone. It was used at Target. Called securespend after forever of trying to get ahold of someone I finally did. No help said it would take 90 days to even find out if they will give me my money back. After reading these reviews I have zero faith on getting my money back. Securespend website isn't secure. They are stealing, or allowing someone to steal, your card info!!! DO NOT BUY ONE OF THESE CARDS!!! ITS FRAUD!

i created my secure pin went to put gas in the next day and the $100 i put on the card was gone. Transaction says gift2games for $99.99. Cant talk to any human i put in grievance and says june 25 expected case to be done with investigation. 5 months is bs

Secure Spend gift cards are absolutely,100% a money SCAM!! I bought a Secure Spend gift card at 7-Eleven for $100. I went to use it and it was declined, called customer service and talked to somebody in India he said that the card was locked because I tried to check my balance over Wi-Fi??whatever the hell that means?they couldn't unlock it he told me and that I had to wait 7 to 14 days to get a replacement card. Sent me my replacement card 2 weeks later and check the balance... it lets me check the balance! says I have 100 dollars on it.and it's active. I go to use it and it keeps declining... everywhere! After reading all these reviews I see that this is a total scam there's a link on their website that allows you to contact the banking industry in your state I'm in Colorado so there's a form I have to fill out to file a complaint. that's what I'm going to do... everybody should do the same, file a complaint with whoever and anybody you can get these guys shut down. Seems like money scams and defrauding people out of money seems to be the norm these days so where's the FDIC where's the feds why is anybody shutting these people down and sticking them in federal prison for 10 to 20 years??? *******Do not purchase a secure stand gift card!!!!!!!*****

Worst prepaid card ever! can't use it, can't check the balance and if you have a problem, than you can write them (on paper), welcome to the time before electricity

Bought and Paid for a SecureSpend Card at Dollar General, put on $100. Went to use the card and it was empty. Said the money was spent on multiple transactions at playstation.com.. tried to use phone service, until secure spend blocked my phone number, they said my number could not be serviced at this time. And the webpage wouldnt allow me to log in with card info. It said a system error has occured and try again later. So either the card was hacked, or it seems the company is frauding me. Im inclined to believe the company itself is a scam.

I bought this in urgency from Walmart. 350$ Try to use in different place. It’s declined again And again I checked online there’s two transactions history once 50$ And second one is 300$ I never share my card information to anyone How come in one shot 350$ disappears. And interesting thing is. I’m in Tx and card used in NJ poker club. Big scam Please don’t buy this. I try to call customer care and there is no way to contact. I file dispute and it’s saying expected date 6 July. I mean seriously?