Secure Auto ShippingReviews of secureautoshipping.com

Warning: Scam Alert! We worked with them as a carrier, transported a 2014 Ford Fusion, and received no payment whatsoever. Do not work with them!

I paid for crate which was 300 then asked insurance 598 now they 1200 for something else waste of time and a scam!!!! Incompetent is a under statement...

Nightmare experience with this company. They hired a trucking company named Astra Lines to ship my car from AZ to VA. From day one, it has been a disaster! Astra Lines produced a fraudulent Bill of Lading (BOL) and Secure Auto Shipping took no action. I was able to secure an accurate BOL, but things only got worse. Neither Secure Auto Shipping nor Astra Lines communicated proactively when delivery date after delivery date was missed. And, while they’ll rudely reply via text making excuse after excuse, they won’t take calls. I paid this company nearly double what other brokers had quoted as they were referred to me and the peace of mind was worth it, but turns out they’re just scam artists offering ZERO customer service. My broker, Ross, told me he didn’t have time to deal with my situation because he was out to dinner - this is after they missed delivery on Tues, then Wed, then promised Fri/Sat and missed both of those, too - without ever warning me until I reached out to them. Communication is horrible and they’ve offered no compensation for the nearly week-long (so far) delivery delay. They also aren't honoring the "100% customer satisfaction" guarantee they have on their website. If you've been wronged by this company, I encourage you to do as I've now done and file complaints with the Better Business Bureau, Florida Attorney General's Office, and the Federal Motor Carrier Safety Administration (FMCSA) so that other's don't fall prey to their unscrupulous business practices. Steer clear of this company!

On time pick up, on time to predicted delivery, great driver (Mitch, was very careful with our shipment). Ross Abraham was very helpful and efficient as we had an unusual shipment. He handled it with ease. Very competitive and fair pricing. Great job, would again without a doubt. Ohler Kinney

Terrible company, they post loads under the name Secure auto shipping 1, but send it under Relocation GURUS and never pay, be careful, don’t fall for this

These guys are scammers and double brokers, don't work with them pls, they send the contract from relocation gurus, SCAM

They robbed me and my family. Was supposed to transport a vehicle for me but never show up. Police found out that they sold my car in Mexico. Highly not recommend to work with this scammers.

My daughter put a deposit down and secured a spot on the trailer. The day has arrived for pick up and absolutely NO communication on their part as to who the driver is or when they plan on picking up. I wish she would of read the reviews before she used this company. Luckily for her that her pops has the time and resources to make it Hell for these people if they don't follow through.