IPBURGERReviews of secure.ipburger.com

RUN AWAY!!! I tried to cancel my service in January of 2022. I could not get someone online to cancel it even though I tried for many days. I ended up deleting my payment method from the website and changed my payment method to bitcoin, even though I do not own bitcoin and IPburger would have no way to receive payment. Fast forward to today and I see multiple payments for $15.80 OVER what my original subscription was for! None of these charges were authorized and even though the payment method on the invoices say bitcoin I was still charged on my credit card that was not tied to my account in anyway! I have contacted customer support and they are a joke! They at first told me they could only refund the most recent month. When they did issue this refund they issued it for $63.20 (which is the amount my invoice was for) and not the actual $79.00 I was charged! On top of the fact that I did not authorize any of these charges, and their own invoices shows $63.20 a month, I was charged $79.00! Support keeps claiming they are waiting on a response from the accounts team! After a week, and with customer support clearly saying this is a mistake, nothing has been done and they refuse to allow me to speak to anyone else! The behavior is a clear sign of fraud!

I contact support many times to cancel my subscription because I am not using the service anymore and they said they canceled already but my card always charges when I contact them again they said that because I am registered for automatic payment my credit card will continue to get charge. That's bad customer service. I told them many times to cancel my subscription because I am not using them anymore but still they charge me many times and when I asked them to get a refund because I am not using the IP burger anymore they told me they can't process the refund. Please beware about using this service they tend to charge you without knowing. P.S I can change my feedback if you will send me my refund.

Horrible customer service and blacklisted proxies that result in accounts being banned. I reached out to them as their policy states that if you don't use any of the proxies you are viable for a refund, before using any proxy I always make sure to run them through anti-fraud detection and all were blacklisted so I tried obtaining a refund and was told It can't be processed, essentially going against their policy then not replying to me for two weeks! Honestly if you want a good proxy that has no issued at all then if you're reading this I suggest you purchase them from 911.re. Ultimately Ip Burger is a horrible company and I can provide all the proof and my interaction with their "support" team. What company has a support team that lack the one thing that makes them what they are.....support! If your goal's to watch netflix or something then it won't be a problem but most people that use proxies are businesses either conducting research or managing multiple accounts and if that's the case......STAY AWAY FROM IPBURGER

SCAM i got residental plan only worked of a few hours then guess what closed my account so my $75 gone !!! STAY AWAY FROM THEM

I swear I had 9 accounts with them whiches closed my PayPal and stripe accounts. At the same time my RDP still works perfect since 2020. Please avoid them and the important think don't trust any f**king YouTubers whiches promote they specially "Adil Maf"

AVOID THIS COMPANY, BUNCH OF LIARS. When you submit tickets, automatically gets closed "resolved", yet the issue remains. Poor customer service. I've completely moved all my proxies to a different provider and cancelled all my subs which I have multiple of.

Terrible service

Asked support whether they block a certain site with their residential proxies, the support agent told me that they do not. I purchased a package for $150 and guess what, the site is blocked by them.