SecretairfaresReviews of secretairfares.com

I do not know why this site is allowed to operate. This is a scam company for sure. I booked my ticket and they said it was being processed and that the Eticket would be sent shortly which never happened. Then said it takes upto 48 hours to process. Finally got a call saying taxes and fees were not included and it would cost more! Why would they say total cost in the first place??? Very deceiving site. Please be careful of SECRETAIRFARE! Funny I guess that the secret is not to include the taxes and fees in the first place! Irate customer

I purchased a ticket, good price, they took all info including my charge card. An hour later a lady calls me from an unknown number saying she had to charge extra $179.00 in taxes, as they were not allowed to publish it with ticket price. I told her I was going to report this as a fraud .Immidiately she told me not to do that. She agreed to cancel the ticket and requested not to call charge card people.Don’t buy tickets here, save yourself.

*DO NOT BOOK ANYTHING WITH THIS COMPANY* I was booking a flight. Did not receive any type of authorization email stating whether or not my flight was able to go through. It also states at the bottom that you're supposed to get a confirmation email within 2 hours of receiving the authorization email. I waited 12 hours, and still got nothing. Called 8 times got sent to voicemail and emailed 3 times. When they called me back 20 hours later they tried telling me I didn't get sent anything because the price isn't what I'd be charged and the lady tried arguing with me that i didn't leave a voicemail or email and I made her look and sure as crap there it was and she tried to say I didn't say anything about cancellation and that i'd have to pay a cancellation fee and I had told her that's was because I didn't expect for their company to have crappy service and I better not be getting charged for anything. So after 20 minutes of arguing she finally said she'd cancel my flight and I wouldn't be charged the cancellation fee.

Scammer Joshua, all prices are listed in CAD but during the final confirmation, they put a lot of pressure for the transaction to be done very quickly and make us accept the price in US without notifying the change in dollars blob:null/5ed2825a-9a5f-40a1-8fd3-fb918c0ec9cd blob:null/a0b15072-3ba2-4d0a-b0a0-b8f9d906c460

On essaie de vous joindre pour utiliser notre crédit et réserver des billets, mais personne nous répond ni au téléphone ni par courriel. Pourriez-vous au moins nous donner un numéro de téléphone pour vous joindre.

Worst place you can buy a ticket, keep calling them to rebook my flight and all they do is get my information and say “someone will call you back” no one ever does…. Scammers.

Me and my friend bought tickets at Secret Airfares in April 2020 right before Covid19. The flights were all cancelled. We waited for 1 year before we were allowed to request a refund. I am requesting a credit or to be rebooked for another flight but they will not reimburse my money. Whenever I call their agents, they are not willing to help me. WORST COMPANY EVERY! DO NOT BOOK YOUR TICKETS WITH THEM.

Why don't they want to reimburse me, despite the e-mail from Air Canada asking to reimburse customers? am i running into a bad agency? we are told we are going to see your file by two people: Carlos, Patrik. I will make a complaint to the organization that licensed this money. it's my money and I want it.