TSOR M.
Nice park but needs improvement
Visit on 6/6/2021 This place is great to take your kids to see exceptional animals. That is except for today when it turned into a nightmare. It is 94 degrees with a heat index of 98 and the kids splash zone was closed!!!! No warning. Nothing on their app. Nothing on their website. There are no misting devices and the only place habitable is the penguin area. The wait for food took a turn for the worst when they opened and informed patrons, who had lined up in a two line system, that only one side would be open. Thankfully I was one of the 1st in line but the poor people lined up behind me would have to wait twice as long. We paid $70 for 2 footlong hotdogs with fries, chicken tenders with fries and two refillable souvenir cups. The park app is garbage. No mobile order. The map is not interactive so you are constantly trying to find out where you are. The signs in the park are too far in-between so you end up walking in circles. No way to find where the premier seating lines start. I was given 2 different directions by 2 separate workers to the orca viewing leaving us to decide which one was correct. The rides looked fun when they were working but with no way for my small children to cool off we ended up cutting the day short and wasting our "fast passes". The good: Dolphin show, Dolphin viewing areas, orca viewing area and feeding the sea lions.