SeaWorldReviews of seaworld.com

This place used to be amazing, but no longer. Too many rides closed for maintenance. All day dining deal is no longer worth it. Inaccurate misleading info on website about dining options which wastes your precious in-park time. Perhaps most notably, employees are ruder than before and no longer prioritize a good experience, even at the start of the day when you shouldn't be grumpy; not isolated to a few employees either, they're all relatively unhappy. All these signs point to penny-wise, pound-foolish mismanagement. Many other superior theme park options in area. Save your money and your time, go elsewhere!

I am upmost embarassed to have taken company to this Park. We purchased military Tickets and meal Passes on line, but noone was able to scan them and we constantly held up lines and had to put up with rude and incapable emplyees. DO NOT purchase meal passes, there are suppose to be 6 restaurants you can use, but the food is so bad that it's not edible and makes a hospital cafeteria a gourmet restaurant. The worst, all restaurants serve the same tasting food and desserts. Prizes are ridiculous, seaworld t-shirts are $40, a coffee or an ice cream cone is $10. I saw families with multiple children that had to share one cone. The restaurants are so dirty and run down with broken and chipped furniture, greasy walls and undefined floors that it is a health hazard to even just sit down. Now let's talk about the most bothersome, criminal thing: animal keeping at seaworld. Nothing has been renovated in over 25 years. The encounters are way to small with rusty enclosures abd dirty waters. The penguin encounter is overpopulated and these poor creatures have to live their lives in a crowded dungeon without natural light. The dolphin nursery brought my granddaughter to tears, because of a mini pool with two mothers and their calves imprisoned, having to endlessly swim in a small circle. The flamingos had such little space that was just plain ridiculous overall I saw evidence of animal cruelty. Half of the parks booths and eateries were closed and throughout we walked by endless white or brown painted 10 ft wood barricades. There were two overcrowded shows, with the orcas snd the sealions, but we boycotted these due to animal humanitarian issues. Overall, I will never ever go back to this park, it is one big rip off with nothing to do or see and imprisoned, mistreated animals.

My husband who is a tech wizard could not buy tickets on line. We live in Canada and they did not recognize our postal code. On line tickets were $650 for 5 people. Went to theme park, tickets were over $1,000. The ticket lady didn’t care and we were told that this park has nothing to do with online ticket prices. No smile, no trying to help. We paid over $1,000. First stop Sky Tower, nope…we were told we have to pay to get on this ride. We asked why as we just paid $1,000 and we were not happy. We were told by the big dude to f*** off. Ok…speakers not working in the Aquarium…walking sidewalk not working in the whale exhibit. To shows we saw were very entertaining. My granddaughter was hungry after the show. 2 hot dogs and 1 coke…over $40. I will NEVER go to this park again.

Less than 1 star service. Bought tickets from their app 4-13-2023. Unfortunately it didn’t go through so we had to buy them again that same day. It went through. But was charged twice. We called and they said our credit card company would be refunded. So We go to sea world 4-14-2023…. Only to find that out tickets on the app had disappeared!! They refused to do anything about it. Said it was our CC company’s problem and that we would have to repurchase them right there for full price!! The manager was zero help and the cashier was so rude!! I was so mad I wanted to leave but I could not disappoint 5 children. So we purchased them full price. Only to disappointed that many of the rides were not open or working. We also waited in line over an hour just for that ride to break down before we could get on. Some of the other rides were not included in the initial price. My daughter bought a refillable cup for 20$. Only to find out you could only refill it at certain places. Worst day ever!! We come home and call our CC company to be sure we weren’t charged for the 2 initial purchases of tickets that “didn’t go through”. The CC company refunded 1 as it was their mistake. Sea world refused to refund the tickets that “disappeared.” We are being charged for 7 tickets that we never used or received!! That’s over 1,000$!!!! DO NOT USE THEIR APP!! Do not go to sea world. My children were sadly disappointed! And we were robbed!! Worst place on earth!!

Went over Easter 2023 at the insistence of my partner. I wasn’t keen because of what I had heard about the dolphin and orca facilities, but I kept an open mind. The park feels generally run down. While we were there, several of the rides weren’t running and I’d say about 10% of the food outlets were open. The thing that will stay with me is how poor the conditions were for the manatees. A large number of these huge mammals in what can only be described as a glorified deep duck pond. It was filthy and these endangered animals had obviously insufficient room to manouevre around each other. The enclosure was clearly built with an emphasis on providing a novel underground experience for the viewer with no thought at all for the comfort and dignity of these animals. My partner was horrified and swears she will never go back and won’t encourage anyone else to do so (despite her happy childhood memories of the place). I’m astounded that this place hasn’t been closed down by the authorities in Florida. It speaks volumes.

Cancelled annual pass in December of 2019. One pass was used by my daughter in June of 2020. I never knew this. I never knew they were charging me monthly still until my bank reached out due to the card being expired. I contacted Seaworld Orlando and they couldn't find any records of the online cancelation or the phone in one I did the same day. They offered to cancel my account and that was it...well I already did that and they have been charging ever since. The supervisor went into an automated call termination as soon as I mentioned contacting the bank and leaving reviews online then she hung up on me.

Please stop supporting this inhumane business. They cannot keep operating if we dont support it please. Watch Blackfish

My son and I actually felt bad after leaving. Really disturbing to see an Orca with its back fin laying flat and clearly psychotic. Watched Black Fish documentary after our visit. SeaWorld should close down.