bailey M.
After ordering a 4000$ table
After ordering a 4000$ table. It took the company over 2 weeks to send me a confirmation email. They gave me a 6-9 week timeline as the table was already completed. I never recieved a single update from the company as the whereabouts of my table until roughly 7 weeks in and i had asked for an update probably half a dozen times. When it “arrived” in california it sat there for over a week before it moved again. When it finally showed as “arrived” in Bedford, Tx the company they used to transport it refused to deliver the table for weeks on end because it wasn’t “approved” yo be delivered. I called the company dozens of times and they never gave me a straight answer. They wouldnt tell me where it was or why it couldnt be delivered. It was paid in full by the way. After doing my own research I tracked down the phone number of the manager of the warehouse where my table supposedly was. He told me the table wasnt being delivered die to the company not allowing it. I finally decided to go pick it up from the warehouse myself. They then told me. “Your table actually isn’t here, we lost it” when I asked for either an update or a refund the company stopped returning emails and calls. I’ve had to iniate a chargeback on my credit card and am now talking to lawyers